Restaurant Operations & Growth Leader

ACCURATE MANPOWER PTE. LTD.; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

ACCURATE MANPOWER PTE. LTD. is seeking an operations leader to manage and oversee the entire operation, ensuring smooth daily activities and high service levels.

You will deliver superior customer service, plan loyalty programs, update company policies, and develop marketing strategies. You will also organize shifts, lead staff hiring and training, forecast needs, and monitor productivity to drive sales and efficiency.

Qualifications

• Manage and oversee the entire operation.
• Deliver superior customer services and ensure customersatisfaction
• Plan and develop customer loyalty programs
• Plan new and update existing company policy
• Develop the overall marketing strategy
• Respond efficiently to customer questions andcomplaints
• Organize and supervise shifts
• Manage and lead staff (including hiring newemployees)
• Training and evaluate staff performance
• Forecast requirements and maintain inventory
• Manage supplies (including costs control andminimizing wastage)
• Nurture a positive working environment for allemployees
• Monitor operations, improve productivity and salesreport submit to Director

Responsibilities

• Manage and oversee the entire operation.
• Deliver superior customer services and ensure customersatisfaction
• Plan and develop customer loyalty programs
• Plan new and update existing company policy
• Develop the overall marketing strategy
• Respond efficiently to customer questions andcomplaints
• Organize and supervise shifts
• Manage and lead staff (including hiring newemployees)
• Training and evaluate staff performance
• Forecast requirements and maintain inventory
• Manage supplies (including costs control andminimizing wastage)
• Nurture a positive working environment for allemployees
• Monitor operations, improve productivity and salesreport submit to Director

Job description

ACCURATE MANPOWER PTE. LTD. is seeking an operations leader to manage and oversee the entire operation, ensuring smooth daily activities and high service levels.

You will deliver superior customer service, plan loyalty programs, update company policies, and develop marketing strategies. You will also organize shifts, lead staff hiring and training, forecast needs, and monitor productivity to drive sales and efficiency.