Restaurant Manager

GROCER@EMPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

GROCER@EMPRESS PTE LTD in Singapore seeks an experienced Restaurant Operations Lead to oversee daily activities, manage front and back of house staff, and uphold premium service standards.

You will monitor performance, train team members, optimize scheduling, and analyze costs to boost profitability while delivering exceptional customer experiences.

Join a fast-paced, customer-centric environment where leadership and problem-solving are valued.

Qualifications

• Minimum 5 years of relevant Food & Beverage (F&B) experience.

Responsibilities

• Lead daily restaurant operations for both front and back of house to ensure smooth and efficient service delivery
• Develop and implement staff schedules and training programs to optimize team performance and service quality
• Monitor and evaluate staff performance regularly to maintain high operational standards and address improvement areas
• Deliver excellent customer service by resolving feedback and operational issues promptly and effectively
• Analyze sales, costs, and profitability data to identify opportunities for business growth and cost control

Skills

Leadership skills

Problem-solving

Job description

Job Summary

You will lead daily restaurant operations, managing staff and ensuring high customer service standards while driving sales and profitability in a premium food retail environment.

Responsibilities

• Lead daily restaurant operations for both front and back of house to ensure smooth and efficient service delivery
• Develop and implement staff schedules and training programs to optimize team performance and service quality
• Monitor and evaluate staff performance regularly to maintain high operational standards and address improvement areas
• Deliver excellent customer service by resolving feedback and operational issues promptly and effectively
• Analyze sales, costs, and profitability data to identify opportunities for business growth and cost control

Required competencies and certifications

• Minimum 5 years of relevant Food & Beverage (F&B) experience

Preferred competencies and qualifications

• Strong leadership skills demonstrated by managing teams to achieve operational goals
• Problem-solving skills applied to resolve operational challenges and improve customer satisfaction