Restaurant Lead Server & Guest Experience Champion

GLOBALTRUST EMPLOYMENT SERVICES; Singapore; On-site; SGD 50,000 - 84,000; Full time

Benefits offered by this job

Staff meals provided

Job summary

GLOBALTRUST EMPLOYMENT SERVICES is seeking a capable Restaurant Operations Manager to oversee daily dining room activities, coordinate reservations, and ensure an exceptional guest experience. You will lead a team, manage service standards, and collaborate with the Restaurant Manager to maintain smooth operations.

The role requires strong leadership, knowledge of hospitality standards, and a focus on cost control and high-quality service in a fast-paced environment.

Qualifications

• Strong leadership and team management abilities.
• In-depth knowledge of restaurant operations and hospitality standards.
• Excellent communication and interpersonal skills.
• Financial acumen with budgeting and cost control experience.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service.
• Opening & closing of the restaurant.
• Take and schedule reservations; greet and seat guests.
• Promote the restaurant by building a loyal customer base.
• Supervise and train staff to deliver high-quality service.
• Monitor food quality, customer satisfaction, and hygiene compliance.
• Manage inventory, supply ordering, and cost control.
• Develop and implement business strategies to improve sales.

Skills

Leadership

Restaurant operations

Customer service

Budgeting & cost control

POS systems

Team management

Communication

Hospitality standards

Job description

GLOBALTRUST EMPLOYMENT SERVICES is seeking a capable Restaurant Operations Manager to oversee daily dining room activities, coordinate reservations, and ensure an exceptional guest experience. You will lead a team, manage service standards, and collaborate with the Restaurant Manager to maintain smooth operations.

The role requires strong leadership, knowledge of hospitality standards, and a focus on cost control and high-quality service in a fast-paced environment.