Restaurant Captain

THE FOREIGN PROJECT PTE. LTD.; Singapore; On-site; SGD 29,016 - 44,640; Full time

Benefits offered by this job

Competitive salary package

Performance incentives

Career growth opportunities

Staff meals

Medical benefits

Training and professional development

Friendly and supportive work enviorn…

Job summary

PVH (Tommy Hilfiger/Calvin Klein) Singapore is seeking an energetic Front-of-House Supervisor to oversee daily service operations, mentor staff, and ensure guest satisfaction. You will coordinate service flow, maintain standards, and collaborate with kitchen and management to deliver a seamless guest experience.

The ideal candidate has 1–2 years supervisory experience in F&B, strong leadership, and excellent communication.

Qualifications

• Minimum 1–2 years of experience in a supervisory role within F&B or hospitality.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service mindset with the ability to resolve issues effectively.
• Able to work in a fast-paced environment and under pressure.
• Good organizational and problem-solving skills.
• Willing to work on weekends, public holidays, and rotating shifts.
• Proficient in English; additional languages are an advantage.

Responsibilities

• Supervise and coordinate daily front-of-house operations to ensure smooth and efficient service.
• Lead, motivate, and coach service staff to maintain excellent customer service standards.
• Support the Restaurant Manager in achieving operational and business objectives.
• Handle guest inquiries, feedback, and service recovery in a professional manner.
• Monitor staff performance, attendance, grooming, and compliance with company standards.
• Conduct pre-shift briefings and assign daily duties to the service team.
• Ensure all food and beverages are served according to company quality standards.
• Maintain cleanliness, hygiene, and workplace safety in accordance with company policies and Singapore food safety regulations.
• Manage table reservations, guest seating, and optimize dining flow during peak hours.
• Assist with staff training, onboarding, and continuous development.
• Support inventory control, ordering, stock monitoring, and minimize operational wastage.
• Prepare daily sales reports, operational checklists, and other administrative duties as assigned.
• Work closely with the kitchen and management team to ensure seamless operations.
• Assist in implementing promotional activities and improving overall guest satisfaction.

Skills

Leadership

Communication

Customer service

Staff coaching

Problem-solving

Tools

POS systems

Job description

Key Responsibilities

• Supervise and coordinate daily front-of-house operations to ensure smooth and efficient service.


• Lead, motivate, and coach service staff to maintain excellent customer service standards.


• Support the Restaurant Manager in achieving operational and business objectives.


• Handle guest inquiries, feedback, and service recovery in a professional manner.


• Monitor staff performance, attendance, grooming, and compliance with company standards.


• Conduct pre-shift briefings and assign daily duties to the service team.


• Ensure all food and beverages are served according to company quality standards.


• Maintain cleanliness, hygiene, and workplace safety in accordance with company policies and Singapore food safety regulations.


• Manage table reservations, guest seating, and optimize dining flow during peak hours.


• Assist with staff training, onboarding, and continuous development.


• Support inventory control, ordering, stock monitoring, and minimize operational wastage.


• Prepare daily sales reports, operational checklists, and other administrative duties as assigned.


• Work closely with the kitchen and management team to ensure seamless operations.


• Assist in implementing promotional activities and improving overall guest satisfaction.

Requirements

• Minimum 1-2 years of experience in a supervisory role within the F&B or hospitality industry.


• Strong leadership, communication, and interpersonal skills.


• Excellent customer service mindset with the ability to resolve issues effectively.


• Able to work in a fast-paced environment and under pressure.


• Good organizational and problem-solving skills.


• Willing to work on weekends, public holidays, and rotating shifts.


• Proficient in English; additional languages are an advantage.


• Knowledge of POS systems and restaurant operations is preferred.

What We Offer

• Competitive salary package


• Performance incentives


• Career growth opportunities


• Staff meals


• Medical benefits


• Training and professional development


• Friendly and supportive work environment