Resort Sales & Marketing Executive

Resorts World Sentosa; Singapore; On-site; SGD 56,000 - 100,000; Full time

Job summary

Resorts World Sentosa is seeking an organized Operations Assistant to support tracking of initiatives, prepare briefs, agendas, minutes, and action summaries, and coordinate across teams to ensure alignment and timely execution.

You will help with research, presentations, and documentation for business priorities; build workflows, SOPs, and administrative processes; and support onboarding, stakeholder engagement, and cross‑team communications in a fast-paced environment.

Qualifications

• Strong proficiency in Microsoft Office applications (Excel, PowerPoint, Outlook). Power BI or Tableau is an advantage.
• Exceptional attention to detail; able to spot errors, inconsistencies, and gaps.
• Data-driven; comfortable working with trackers, reports, and basic analysis.
• Strong written and verbal communication skills.
• Highly organized with strong follow-through and accountability.
• Comfortable managing multiple priorities, deadlines, and stakeholders.
• Able to organise information logically and maintain accurate documentation.
• Proactive, resourceful, and willing to continuously improve processes.
• Resilient, adaptable, and able to work independently in a fast-paced environment.

Responsibilities

• Support tracking of key initiatives, decisions, and follow-ups
• Prepare briefs, meeting agendas, minutes, and action summaries
• Coordinate across teams to ensure alignment and timely execution
• Support research, presentations, and documentation for business priorities
• Assist with leadership updates, reports, and stakeholder engagement
• Build and maintain workflows, SOPs, and administrative processes
• Identify opportunities to improve productivity through automation, AI, and process enhancements
• Support onboarding, probation, and departmental administrative initiatives
• Coordinate team engagement, learning, and bonding initiatives
• Support cross-team collaboration and communication efforts

Job description

• Support tracking of key initiatives, decisions, and follow-ups
• Prepare briefs, meeting agendas, minutes, and action summaries
• Coordinate across teams to ensure alignment and timely execution
• Support research, presentations, and documentation for business priorities
• Assist with leadership updates, reports, and stakeholder engagement

Operations & Process Improvement

• Build and maintain workflows, SOPs, and administrative processes
• Identify opportunities to improve productivity through automation, AI, and process enhancements
• Support onboarding, probation, and departmental administrative initiatives

Team Engagement

• Coordinate team engagement, learning, and bonding initiatives
• Support cross-team collaboration and communication efforts

Job Requirements:

• Strong proficiency in Microsoft Office applications (Excel, PowerPoint, Outlook); Power BI or Tableau is an advantage
• Exceptional attention to detail; able to spot errors, inconsistencies, and gaps
• Data-driven and comfortable working with trackers, reports, and basic analysis
• Strong written and verbal communication skills
• Highly organised with strong follow-through and accountability
• Comfortable managing multiple priorities, deadlines, and stakeholders
• Able to organise information logically and maintain accurate documentation
• Proactive, resourceful, and willing to continuously improve processes
• Resilient, adaptable, and able to work independently in a fast-paced environment