Resident IT Engineer: Onsite Support & Onboarding

KNOWLEDGE COMPUTERS PTE. LTD.; Singapore; Hybrid; SGD 56,000 - 89,000; Full time

Job summary

KNOWLEDGE COMPUTERS PTE. LTD. is seeking a Resident Engineer to provide onsite IT support and hybrid services for client staff.

You will manage onboarding of new hires, configure laptops, accounts, and software, and oversee offboarding with secure data handling and access revocation. Responsibilities include deploying Microsoft 365 tenants, Azure AD (Entra ID), Intune enrollment, Defender deployment, and ongoing security reporting.

Qualifications

• Onsite support at customer location five days per week.
• Experience configuring 365 tenants, Azure AD, Intune, Defender.
• Knowledge of identity management with SSO/MFA/CA for access control.
• Ability to onboard and offboard staff with data backups and access revocation.

Responsibilities

• Onsite and remote/onsite support as required for staff IT needs.
• Onboarding: configure laptops, create user accounts, install software, train users.
• Offboarding: backup data, refurbish devices, revoke access.
• Document configurations and maintain security posture.

Skills

IT support

Troubleshooting

Customer communication

Tools

Microsoft 365

Azure Active Directory

Intune

Windows Defender

SSO

MFA

SSPR

Conditional Access

Job description

KNOWLEDGE COMPUTERS PTE. LTD. is seeking a Resident Engineer to provide onsite IT support and hybrid services for client staff.

You will manage onboarding of new hires, configure laptops, accounts, and software, and oversee offboarding with secure data handling and access revocation. Responsibilities include deploying Microsoft 365 tenants, Azure AD (Entra ID), Intune enrollment, Defender deployment, and ongoing security reporting.