Resident Experience & Site Admin Specialist

SH Design & Build Pte. Ltd.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

SH Design & Build Pte. Ltd. is seeking a proactive administrator to support project management and field operations in Singapore. The role involves handling feedback from residents and the public, coordinating with site teams, and drafting replies and notices for review by the Project Manager.

You will maintain records, prepare weekly reports, and assist with meetings, minutes, and project documentation while handling general admin tasks and ad-hoc duties as required.

Responsibilities

• Attend to and follow up on feedback, enquiries and complaints from residents and members of the public.
• Maintain good relationships with neighbouring residents, institutions and relevant stakeholders.
• Coordinate with the project/site team to investigate and resolve feedback matters.
• Prepare draft replies, correspondence and notices for review and approval by the Project Manager / Management.
• Maintain feedback records and prepare weekly reports on cases, actions taken and outstanding matters.
• Provide general administrative support to the Project Management team, including documentation, data entry and filing.
• Coordinate meetings, appointments, site visits and other project-related activities.
• Assist in preparing reports, correspondence, meeting minutes and other project documents.
• Coordinate incoming and outgoing correspondence and follow up on administrative matters.
• Assist with manpower-related and other site administrative matters.
• Perform ad-hoc duties as assigned by the Superior and/or Management.

Job description

SH Design & Build Pte. Ltd. is seeking a proactive administrator to support project management and field operations in Singapore. The role involves handling feedback from residents and the public, coordinating with site teams, and drafting replies and notices for review by the Project Manager.

You will maintain records, prepare weekly reports, and assist with meetings, minutes, and project documentation while handling general admin tasks and ad-hoc duties as required.