Site Clerk cum Public Relations Officer (HDB)

TOYAH CONSTRUCTION & ENGINEERING PTE. LTD.; Singapore; Sur place; SGD 48 000 - 72 000; Plein temps

Résumé du poste

TOYAH CONSTRUCTION & ENGINEERING PTE. LTD. is seeking a proactive PRO/Administrative Assistant to support site operations in Singapore.

You will manage documentation, attendance, liaise with HQ, and assist the project team with meetings and submissions. You will interact with residents and authorities, maintain records, and ensure timely communications. Proficiency with MS Office and English fluency are essential, along with construction admin experience.

Qualifications

• 3 years' experience as PRO.
• Polytechnic diploma or higher from an approved institution.
• Fluent in English.
• Experience in construction administration and/or public relations.
• Proficient in MS Office.
• Prior construction industry administrative experience.

Responsabilités

• Document Control: maintain and update site records and related documents.
• Administrative Support: assist project team with minutes and submission tracking.
• Material & Equipment Records: log materials delivered, used and stored on site.
• Timekeeping & Attendance: monitor daily attendance and overtime, submit timesheets.
• Coordination with HQ: liaison with Head Office on site admin matters.
• Community & Resident Liaison: address queries and feedback about noise, safety and schedules.
• Notice Issuance & Communication: issue notices and organise dialogues with residents.
• Customer Service & Complaint Handling: resolve resident feedback and coordinate inspections.
• Public Image & Clean Site: help maintain a professional, safe, and presentable site.

Connaissances

PRO experience

Construction administration

Public relations

English fluency

Formation

Polytechnic diploma

Outils

MS Office

Description du poste

Job Responsibilities

1. 1. Document Control Maintain and update all site records, including inspection forms, drawings, site submissions, and related documents. Organise and file correspondence with authorities, consultants, clients, and subcontractors.
2. 2. Administrative Support Assist the project team in preparing minutes of meetings and tracking submission statuses. Attend to incoming phone calls at the site office during office hours. Perform general clerical and administrative duties as directed by the Project Manager.
3. 3. Material & Equipment Records Maintain records of materials delivered, used, and stored on site. Maintain logs for equipment, machinery, and tools.
4. 4. Timekeeping & Attendance Monitor daily attendance and overtime records for site workers. Submit timesheets for payroll processing, where required.
5. 5. Coordination with HQ Act as the main liaison with Head Office (HQ) on site administrative matters. Coordinate and follow up with HQ on relevant documentation and administrative requirements.
6. 6. Community & Resident Liaison Serve as the first point of contact for school and residents' queries, complaints, and feedback. Provide timely and courteous responses to concerns relating to noise, dust, safety, and work schedules.
7. 7. Notice Issuance & Communication Prepare and distribute resident notices, including work commencement and noisy work notifications. Organise dialogue sessions, house visits, and feedback channels as required.
8. 8. Customer Service & Complaint Handling Attend to and resolve residents' feedback and complaints. Arrange site inspections where necessary. Maintain a log of feedback and complaints and follow up with the project team on resolutions. Draft and reply to residents' feedback, queries, and correspondence. Ensure all communications are properly documented and responded to within the required timeframe.
9. 9. Public Image & Clean Site Representation Assist in initiatives to foster good neighbourly relations throughout the construction phase. Support efforts to maintain a professional, clean, safe, and presentable site environment.

Requirements

• 3 years' experience as PRO
• Polytechnic diploma or higher from an approved institution
• Fluent in English
• Experience in construction administration and/or public relations.
• Proficient in MS Office.
• Must have prior construction industry administrative experience.