Research Interviewer (Mon- Fri | 10am - 7pm)

PERSOL; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

PERSOL in Singapore is hiring a Survey Data Associate to support respondents through online or manual data collection. You will enter and verify responses with care to maintain data integrity, and conduct field visits for non-responsive participants.

Daily updates of outcomes and progress will be logged in Excel-based tools, with attention to timelines and quality standards. Working days are Monday to Friday, from 10am to 7pm, at our Novena office.

Qualifications

• Diploma in Business, Marketing, or a related field.
• 1–2 years of customer service or customer-facing experience.
• Strong communication and interpersonal skills, professional demeanor.
• Self-motivated with good time management and independence.
• Proficient in MS Office, especially Excel and Word.

Responsibilities

• Assist respondents in completing surveys either online or through manual data collection
• Accurately enter and validate collected data to maintain high data integrity
• Conduct field visits for respondents who are not reachable via phone or online channels
• Update call outcomes, survey status, and progress reports daily using assigned tools (e.g. Excel)
• Adhere to project timelines and data quality standards

Skills

Customer service

Data entry

Time management

Interpersonal skills

Communication

Education

Diploma in Business/Marketing or related field

Tools

Excel

Word

Job description

• Assist respondents in completing surveys either online or through manual data collection

• Accurately enter and validate collected data to maintain high data integrity

• Conduct field visits for respondents who are not reachable via phone or online channels

• Update call outcomes, survey status, and progress reports daily using assigned tools (e.g. Excel)

• Adhere to project timelines and data quality standards

• Office:Novena

• Working days: Monday - Friday

• Working hours: 10am - 7pm

Requirements

• MinimumDiplomain Business, Marketing, or a related field

• 1–2 years of customer service or customer‑facing experience

• Strong communication and interpersonal skills with a polite, professional approach

• Self‑motivated and able to manage time and tasks independently

• Proficient inMS Office(especially Excel and Word) and basic data entry tools