Remote Publishing Consultant (Mandarin/English)

Elsevier (Singapore) Pte Ltd Company; Singapore; Remote; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible working arrangements

Learning resources access

Wellbeing initiatives

Job summary

Elsevier is seeking a Publishing Consultant to support Asia-Pacific institutions in launching and growing journals on the Digital Commons platform. The role blends client relationship management with hands-on technical troubleshooting, often within the same day, including guiding editors through submission workflows in Mandarin and resolving HTML formatting issues ahead of launches.

This is a fully remote, entry-level position with a team spread across Cairo, Amsterdam, Singapore, and the US,

Qualifications

• Fluent in Mandarin and English, written and spoken.
• Prior publishing or editorial experience is advantageous.
• Comfortable working independently in a remote, cross-time-zone environment.
• Bachelor's degree preferred.
• Interest in how systems work; HTML experience not required.

Responsibilities

• Onboard university and institutional clients, building Digital Commons repositories.
• Serve as a trusted contact for editors and librarians when issues arise or publishing strategy questions.
• Train non-technical staff on unfamiliar tools with patience and clarity.
• Partner with a Strategic Advisor on complex questions: journal indexing, policy, and positioning.
• Build proficiency in HTML/CSS troubleshooting to support day-to-day client needs.

Skills

Mandarin fluency

English fluency

Remote work

Self-management

Education

Bachelor's degree

Tools

HTML/CSS troubleshooting

Job description

Elsevier is seeking a Publishing Consultant to support Asia-Pacific institutions in launching and growing journals on the Digital Commons platform. The role blends client relationship management with hands-on technical troubleshooting, often within the same day, including guiding editors through submission workflows in Mandarin and resolving HTML formatting issues ahead of launches.

This is a fully remote, entry-level position with a team spread across Cairo, Amsterdam, Singapore, and the US,