Publishing Consultant I

Elsevier (Singapore) Pte Ltd Company; Singapore; Remote; SGD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible working arrangements

Learning resources access

Wellbeing initiatives

Job summary

Elsevier is seeking a Publishing Consultant to support Asia-Pacific institutions in launching and growing journals on the Digital Commons platform. The role blends client relationship management with hands-on technical troubleshooting, often within the same day, including guiding editors through submission workflows in Mandarin and resolving HTML formatting issues ahead of launches.

This is a fully remote, entry-level position with a team spread across Cairo, Amsterdam, Singapore, and the US,

Qualifications

• Fluent in Mandarin and English, written and spoken.
• Prior publishing or editorial experience is advantageous.
• Comfortable working independently in a remote, cross-time-zone environment.
• Bachelor's degree preferred.
• Interest in how systems work; HTML experience not required.

Responsibilities

• Onboard university and institutional clients, building Digital Commons repositories.
• Serve as a trusted contact for editors and librarians when issues arise or publishing strategy questions.
• Train non-technical staff on unfamiliar tools with patience and clarity.
• Partner with a Strategic Advisor on complex questions: journal indexing, policy, and positioning.
• Build proficiency in HTML/CSS troubleshooting to support day-to-day client needs.

Skills

Mandarin fluency

English fluency

Remote work

Self-management

Education

Bachelor's degree

Tools

HTML/CSS troubleshooting

Job description

Publishing Consultant

Do you love journal publishing and technology? Are you independent, fluent in Mandarin and English, and resourceful?

About our Team

Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through the application of technology and analytics to content. In this way, we empower those communities to contribute to social progress, to enhance human well‑being and to share and expand the breadth of human knowledge.

About the Role

Academic publishing is changing quickly: AI detection policy without a settled playbook, research integrity questions that did not exist five years ago, journals expecting SaaS‑level responsiveness. This role supports Asia‑Pacific institutions launching and growing journals on Elsevier's Digital Commons platform. The work moves between client relationship management and hands‑on technical problem‑solving, often within the same day: guiding a first‑time editor through submission workflows in Mandarin one week, resolving an HTML formatting issue ahead of a launch deadline the next. This is a fully remote, entry‑level position, part of a team spread across Cairo, Amsterdam, Singapore, and the US, working largely asynchronously across time zones. Success in the role depends on strong independent judgment and follow‑through.

Responsibilities

• Onboard new university and institutional clients, building out Digital Commons repositories around how each client actually works.
• Serve as a trusted point of contact for editors and librarians when issues arise or publishing strategy questions come up.
• Train non‑technical academic staff on unfamiliar tools and systems, with patience and clarity.
• Partner with a Strategic Advisor on more complex questions: journal indexing, editorial policy, and competitive positioning.
• Build working proficiency in HTML/CSS troubleshooting to support day‑to‑day client needs.

Requirements

• Fluent in Mandarin and English, written and spoken, able to move between informal client conversations and formal communication with university leadership.
• Prior experience in publishing, editorial will be advantageous.
• Comfortable working independently in a remote, cross‑time‑zone environment, with strong self‑management and communication about workload.
• A technical aptitude and willingness to learn: prior HTML experience is not required, but genuine interest in how systems work is.
• Strong written English for professional correspondence, with good judgment about when to elevate an issue versus resolve it directly.
• Bachelor's degree preferred.

Preferred Qualifications

• Curiosity about AI tools and their application to editorial workflows.
• Several of our consultants already use AI tools to support quality checks, and we are looking for more of that mindset.
• Prior remote work experience.
• Proficiency in a third language.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous Wellbeing initiatives, Paid Parental leaves, Volunteering leaves, we will help you meet your immediate responsibilities and your long‑term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career.

These are some of the benefits we are delighted to offer:

• Flexible working arrangements
• Access to learning and development resources

About the Business

Elsevier is a global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

About Digital Commons

Digital Commons is Elsevier’s hosted repository platform, used by faculty, researchers, and students at hundreds of institutions worldwide to publish and track the impact of their scholarly work. Learn more at elsevier.com/products/digital‑commons. We are delighted to offer country specific benefits.

Hiring Process

We are committed to providing a fair and accessible hiring process.

Equal Opportunity Employer

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Company Purpose

RELX is a global provider of information‑based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.