Remote Localization Quality Coordinator

Keywords Studios Plc; Singapore; Remote; SGD 52,000 - 80,000; Full time

Benefits offered by this job

Inclusive workplace policy

Disability inclusion program

Job summary

Keywords Studios seeks a Localization Quality Coordinator to support quality processes across its Asia-Pacific and global projects. The role combines data-driven analysis with linguistic expertise, acting as a bridge between Project Management, Resource Management, and external vendors.

You will work remotely with regional teams, uphold client style guidelines, and contribute to process improvements in a dynamic localization environment.

Qualifications

• Minimum 2 years in localization/QA

Responsibilities

• Collaborate with Localization Managers and Project Managers to assess risk and create quality plans, reviewing them regularly.
• Analyze and present timely reports on quality performance against standards, identifying risks and corrective actions.
• Champion quality standards across Localisation teams and promote a consistent approach across projects and languages.
• Define, deliver, and improve training materials for linguists, vendors, and stakeholders on quality processes.
• Validate and arbitrate quality evaluations, ensuring consistent scoring and fair dispute resolution.
• Support PMs in delivering constructive feedback to external resources.
• Collaborate on tool and process improvements, including QA portals and evaluation systems.
• Contribute to root cause analysis for quality incidents and client complaints, defining preventive actions.
• Assist onboarding and testing for new linguists to ensure alignment with standards.
• Leverage Generative AI tools to optimize workflows and draft quality reports.

Skills

Quality assurance

Data analysis

Clear communication

Multicultural work

English proficiency

Education

Degree in Translation/Linguistics

Tools

Excel

MQM framework

CAT tools

Gemini AI tools

Job description

Keywords Studios seeks a Localization Quality Coordinator to support quality processes across its Asia-Pacific and global projects. The role combines data-driven analysis with linguistic expertise, acting as a bridge between Project Management, Resource Management, and external vendors.

You will work remotely with regional teams, uphold client style guidelines, and contribute to process improvements in a dynamic localization environment.