Remote GTM & Partner Success Manager, Web3

Polyhedra Network; Singapore; On-site; SGD 80,000 - 120,000; Full time

Benefits offered by this job

Fully remote work environment

Competitive compensation package

Professional development opportunities

Collaboration with a world-class team

Job summary

A leading firm in the blockchain space is seeking a Success Manager to help drive the success of partners and customers in their innovative ecosystem. You will be instrumental in onboarding, retention, and strategic guidance while collaborating with engineering and product teams to enhance offerings. This remote position offers a competitive salary and the chance to work with cutting-edge technologies in the blockchain field.

Qualifications

• 2+ years of experience in Customer Success or Account Management in a Web3 environment.
• Strong understanding of blockchain technology, including smart contracts and zero-knowledge proofs.
• Excellent communication skills for technical concepts.

Responsibilities

• Serve as the primary point of contact for users and partners, ensuring smooth onboarding and engagement.
• Drive adoption of Polyhedra’s interoperability solutions across various projects.
• Collaborate with cross-functional teams to develop resources and optimize user experience.

Skills

Customer success

Communication

Problem solving

Data analysis

Technical understanding of blockchain

Education

Bachelor's degree in relevant field

Tools

CRM platforms

Customer analytics tools

Collaboration tools

Job description

A leading firm in the blockchain space is seeking a Success Manager to help drive the success of partners and customers in their innovative ecosystem. You will be instrumental in onboarding, retention, and strategic guidance while collaborating with engineering and product teams to enhance offerings. This remote position offers a competitive salary and the chance to work with cutting-edge technologies in the blockchain field.