Remote Data Center Ops & Projects Coordinator (On-Call)

Confidential; Singapore; Híbrido; SGD 42.000 - 60.000; Jornada completa

Descripción de la vacante

Confidential is seeking a Project Coordinator II to coordinate cross-functional teams, including smart hands and facility providers, and to support day-to-day operations. The role involves liaising with multiple teams, monitoring tickets, and maintaining schedules and SLA adherence.

The candidate will work in a hybrid setup, balancing office and remote duties, with occasional adjustments to work hours to align with regional colleagues.

Formación

• Bachelor or Diploma in IT or Engineering with 1–3 years' related experience or equivalent.
• Flexibility to work both in office and remotely, with occasional adjusted hours for regional colleagues.
• Proficiency with Microsoft Excel and Google Suite.
• Excellent verbal and written communication; dependable and able to work independently or in a team.
• Ability to multitask and prioritize in a fast-paced environment; maintain confidentiality.

Responsabilidades

• Coordinate and liaise with cross-functional teams, smart hands, and facility providers.
• Provide weekly operational updates and track action items.
• Assist with project plans, schedules, hours, and expenditures.
• Identify operational issues and escalate to team lead as needed.
• Attend client meetings and document important actions from discussions.
• Collaborate with regional teams for ticket resolution and SLA adherence.
• Work with hardware vendors to manage RMAs and logistics with facilities.
• Monitor ticketing system and contribute to process improvements.

Conocimientos

Communication skills

Teamwork

Multitasking

Problem solving

Confidentiality

Educación

Bachelor/Diploma in IT or Engineering

Herramientas

Microsoft Excel

Google Suite

Descripción del empleo

Confidential is seeking a Project Coordinator II to coordinate cross-functional teams, including smart hands and facility providers, and to support day-to-day operations. The role involves liaising with multiple teams, monitoring tickets, and maintaining schedules and SLA adherence.

The candidate will work in a hybrid setup, balancing office and remote duties, with occasional adjustments to work hours to align with regional colleagues.