Remote APAC Enterprise Implementation Lead

MASH; Singapore; Remote; SGD 156,000 - 234,000; Full time

Job summary

MASH is seeking an Enterprise Implementation Lead to establish a new implementation and enablement offering across APAC. The role is remote for a six‑month fixed‑term contract with a potential extension or transition into a full‑time position as the partnership matures.

You will shape commercial strategy, opportunity development and delivery, align with the technology partner, generate revenue forecasts and define service packages.

Qualifications

• Experience in enterprise, commercial strategy, or strategic partnerships.
• Strong commercial acumen; ability to assess demand and develop pricing models.
• Experience building or scaling programmes, services or operations.
• Hands-on, able to move between pipeline reviews, commercial modelling, client scoping and resourcing decisions.
• Comfortable navigating ambiguity and delivering actionable plans.

Responsibilities

• Establish end-to-end implementation approach including onboarding, platform setup, training, QA and handover.
• Develop workflows, templates and delivery guidelines for a scalable customer experience.
• Translate customer requirements into implementation plans, scopes of work and milestones.
• Identify specialist capabilities needed and build a flexible pool of resources.
• Define delivery model prioritising virtual implementation with onsite support where required.
• Ensure operating model supports clear accountability and quality standards.

Skills

Enterprise strategy

Partnership development

Pricing modelling

Program management

Stakeholder management

Job description

MASH is seeking an Enterprise Implementation Lead to establish a new implementation and enablement offering across APAC. The role is remote for a six‑month fixed‑term contract with a potential extension or transition into a full‑time position as the partnership matures.

You will shape commercial strategy, opportunity development and delivery, align with the technology partner, generate revenue forecasts and define service packages.