Remote Account Manager — Cloud Growth (Japan)

DoiT; Singapore; Remote; SGD 65,000 - 114,000; Full time

Benefits offered by this job

Unlimited vacation

Flexible work options

Health insurance

Parental leave

Employee stock options

Home office allowance

Professional development stipend

Peer recognition program

Job summary

DoiT is seeking an Account Manager to join our Sales team for Japan. This remote role is ideally based in Tokyo, with flexibility for candidates in Thailand, Singapore or Australia who have native or near-native Japanese proficiency.

You will nurture relationships, drive value with cloud platforms, and coordinate with vendor teams to grow our customers’ cloud journeys. This role requires travel within Japan and APAC region.

Qualifications

• 2+ years in account management or customer-success roles.
• 3+ years at a technology company.
• Fluent in Japanese and English with strong communication skills.

Responsibilities

• Cultivate relationships with existing customers and identify growth opportunities.
• Coordinate with cloud vendor teams to ensure value delivery and revenue potential.
• Manage customer support escalations and ensure high satisfaction.
• Negotiate long-term commitments with stakeholders balancing customer, vendor and company interests.
• Identify new workload opportunities within customers’ cloud environments.
• Deliver quarterly reviews tracking project timelines, spending and feedback.

Skills

Account management

Customer success

Japanese & English

Job description

DoiT is seeking an Account Manager to join our Sales team for Japan. This remote role is ideally based in Tokyo, with flexibility for candidates in Thailand, Singapore or Australia who have native or near-native Japanese proficiency.

You will nurture relationships, drive value with cloud platforms, and coordinate with vendor teams to grow our customers’ cloud journeys. This role requires travel within Japan and APAC region.