Relationship Manager, Premier Banking

RHB Bank Singapore; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

RHB Bank Singapore seeks a customer-focused professional to drive client acquisition and servicing in a retail banking context. You will organize sales activities, solicit new customers, and cross-sell to existing clients while ensuring regulatory compliance and high service standards.

The role requires 2+ years in consumer banking with CMFAS certification, strong communication, and a team-oriented mindset to support revenue growth and customer loyalty.

Qualifications

• Bachelor Degree in Banking/Business Administration/Economics with CMFAS Certification.
• Minimum 2 years of relevant consumer retail banking experience, preferably with secured/unsecured loan sales.
• High achiever with no adverse sales or service complaints in the past 12 months.
• Excellent communication and interpersonal skills.
• Highly motivated and a good team player.

Responsibilities

• Organise, execute and participate in sales activities and programs.
• Solicit new customers or increasing product penetration in existing base to achieve and exceed bank's goals and revenue.
• Participate and support consumer sales marketing activities for customers' acquisition and retention.
• Perform ongoing servicing of client accounts and identify opportunities for expanding banking services.
• Promote the Bank's products and services and cross-sell to existing customers.
• Adhere to high service levels and promptly attend to customer enquiries.
• Adhere to banks and regulatory requirements and uphold strong customer service experience.
• Ensure sales are conducted in accordance with internal and external regulatory requirements.

Skills

Communication

Interpersonal skills

Team player

Sales experience

Motivated

Education

Bachelor Degree in Banking/Business Administration/Economics

Job description

Key Responsibilities:

Client Acquisition

• Organise, execute and participate in sales activities and programs
• Solicitnew customers or increasing product penetration in existing base to achieve and exceed Bank's defined goals and revenue
• Participate and support consumer sales marketing activities for customers' acquisition and retention

Client Servicing

• Perform ongoing servicing of client accounts and identify any potential opportunities for extending basic and priority banking services
• Promote the Bank's products and services
• Cross-sell to existing bank customers to expand customer's share of wallet
• Adhering to high service level
• Promptly attend to customer's enquiries and other servicing matters

Compliance and Regulations

• Adhere to banks and regulatory requirements and uphold strong customer service experience
• Ensure sales are conducted in accordance with the internal and external regulatory requirements

Qualifications

Requirements:

• Bachelor Degree in Banking/Business Administration/Economics withCMFAS Certification
• Minimum 2 years of relevant experience in consumer retail banking preferably with experience in secured and unsecured loan sales
• High achiever in previous capacity with no adverse sales or service related complaints in the past 12 months
• Excellent communication and interpersonal skills
• Highly motivated and a good team player