Relationship Manager, Premier Banking

RHB Bank Berhad (Singapore); Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

RHB Bank Berhad (Singapore) is seeking a results-driven client acquisition professional to drive sales programs and engage in customer outreach. You will enhance product penetration, service client accounts, and promote bank offerings while maintaining high service standards and regulatory compliance.

The role emphasizes cross-selling, servicing, and collaboration with teams to achieve revenue targets in a dynamic banking environment.

Qualifications

• Bachelor degree in Banking/Business Administration/Economics with CMFAS Certification.
• Strong communication and interpersonal skills.
• Proactive, motivated and a team player.

Responsibilities

• Client Acquisition: Organise, execute and participate in sales activities and programs.
• Solicit new customers or increase product penetration to meet revenue goals.
• Support consumer sales marketing activities for customer acquisition and retention.
• Provide ongoing servicing of client accounts and identify opportunities for extending basic and priority banking services.
• Cross-sell to existing bank customers to increase share of wallet.
• Adhere to high service levels and promptly attend to customer enquiries.
• Ensure all sales comply with internal and external regulatory requirements.

Skills

Communication

Interpersonal skills

Team player

Motivated

Education

Bachelor Degree in Banking/Business Administration/Economics with CMFAS Certification

Job description

Key Responsibilities: Client Acquisition Organise, execute and participate in sales activities and programs Solicit new customers or increasing product penetration in existing base to achieve and exceed Bank's defined goals and revenue Participate and support consumer sales marketing activities for customers' acquisition and retention Client Servicing Perform ongoing servicing of client accounts and identify any potential opportunities for extending basic and priority banking services Promote the Bank's products and services Cross-sell to existing bank customers to expand customer's share of wallet Adhering to high service level Promptly attend to customer's enquiries and other servicing matters Compliance and Regulations Adhere to banks and regulatory requirements and uphold strong customer service experience Ensure sales are conducted in accordance with the internal and external regulatory requirements and uphold strong customer service experience Ensure sales are conducted in accordance with the internal and external regulatory requirements and uphold strong customer service experience

Qualifications Requirements: Bachelor Degree in Banking/Business Administration/Economics with CMFAS Certification Minimum 2 years of relevant experience in consumer retail banking preferably with experience in secured and unsecured loan sales High achiever in previous capacity with no adverse sales or service related complaints in the past 12 months Excellent communication and interpersonal skills Highly motivated and a good team player

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars - RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.