Relationship Manager-3

RHB Singapore; Singapore; On-site; SGD 45,000 - 75,000; Full time

Job summary

RHB Banking Group in Singapore seeks a driven sales and servicing professional to acquire new clients and manage existing relationships. You will tailor financial advice, promote bank products and ensure compliant, high-quality service.

You should have a Bachelor's degree with CMFAS certification, 2+ years in consumer retail banking (secured/unsecured loans preferred), and a proven performance record. Strong communication and teamwork are essential for success.

Qualifications

• Bachelor’s degree in banking, business, economics or related field.
• CMFAS certification.
• 2+ years in consumer retail banking with loan sales exposure.
• Proven track record of strong performance with no adverse sales/service complaints in past 12 months.
• Excellent communication and interpersonal skills.
• Highly motivated and a strong team player.

Responsibilities

• Acquire new customers and increase product penetration within existing client base.
• Provide ongoing servicing of client accounts and deepen relationships.
• Promote and cross-sell the Bank's products to expand customers' share of wallet.
• Ensure high service standards and promptly address customer enquiries.
• Adhere to internal policies and regulatory guidelines while maintaining customer service quality.

Skills

Communication skills

Team player

Motivated

Education

Bachelor's Degree in Banking / Business / Economics

Job description

About The Role

In this role, you will be responsible for acquiring and servicing clients to achieve and exceed the Bank's defined sales goals and revenue targets. You will provide tailored financial advice and maintain strong client relationships to maximize business opportunities and deliver exceptional service.

What You Will Be Doing

Client Acquisition

• Organize, execute, and participate in sales activities and programs


• Acquire new customers and increase product penetration within the existing client base


• Support and participate in marketing initiatives for customer acquisition and retention

Client Servicing

• Provide ongoing servicing of client accounts and identify opportunities to deepen relationships


• Promote and cross-sell the Bank's products and services to expand customers' share of wallet


• Ensure high service standards and promptly address customer enquiries and servicing needs

Compliance and Regulations

• Adhere to internal policies and regulatory requirements while maintaining a strong customer service experience


• Ensure all sales activities comply with internal and external regulatory guidelines

What We're Looking For

• Bachelor's Degree in Banking, Business Administration, Economics, or related field


• CMFAS Certification


• Minimum 2 years of experience in consumer retail banking, preferably with exposure to secured and unsecured loan sales


• Proven track record of high performance with no adverse sales or service-related complaints in the past 12 months


• Excellent communication and interpersonal skills


• Highly motivated and a strong team player

What We Offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance.