Relationship Manager-3

RHB Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Comprehensive benefits

Career development

Wellness initiatives

Flexible work arrangements

Job summary

RHB Group in Singapore is seeking a skilled Retail Banking professional to acquire and service clients, achieving sales goals and revenue targets through tailored financial advice and strong relationship management.

You will engage in client acquisition activities, support marketing initiatives, provide ongoing servicing, and promote cross-sell opportunities while maintaining high service standards and regulatory compliance.

Qualifications

• Bachelor degree in banking or related field.
• CMFAS certification is required.
• Minimum 2 years in consumer retail banking with loan sales.
• Proven high performance with clean sales/service record in last 12 months.
• Excellent communication and interpersonal skills.
• Highly motivated and a strong team player.

Responsibilities

• Acquire new customers and increase product penetration within the client base.
• Provide ongoing servicing of client accounts and deepen relationships.
• Promote and cross-sell the Bank’s products and services to expand wallet share.
• Ensure high service standards and address customer enquiries and servicing needs.
• Adhere to internal policies and regulatory guidelines.

Skills

Excellent communication

Team player

Motivated self-starter

Education

Bachelor's Degree in Banking/Finance/related field

CMFAS Certification

Job description

About the Role

In this role, you will be responsible for acquiring and servicing clients to achieve and exceed the Bank’s defined sales goals and revenue targets. You will provide tailored financial advice and maintain strong client relationships to maximize business opportunities and deliver exceptional service.

What you will be doing

Client Acquisition

• Organize, execute, and participate in sales activities and programs
• Acquire new customers and increase product penetration within the existing client base
• Support and participate in marketing initiatives for customer acquisition and retention

Client Servicing

• Provide ongoing servicing of client accounts and identify opportunities to deepen relationships
• Promote and cross-sell the Bank’s products and services to expand customers’ share of wallet
• Ensure high service standards and promptly address customer enquiries and servicing needs

Compliance and Regulations

• Adhere to internal policies and regulatory requirements while maintaining a strong customer service experience
• Ensure all sales activities comply with internal and external regulatory guidelines

What we’re looking for

• Bachelor’s Degree in Banking, Business Administration, Economics, or related field
• CMFAS Certification
• Minimum 2 years of experience in consumer retail banking, preferably with exposure to secured and unsecured loan sales
• Proven track record of high performance with no adverse sales or service-related complaints in the past 12 months
• Excellent communication and interpersonal skills
• Highly motivated and a strong team player

What we offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance. If you’re ready to be a part of our transformative journey,