Relationship Manager

GXBank; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

The Bank is expanding its Business Banking team to reach underserved SMEs with innovative lending solutions and reliable onboarding processes. You will identify opportunities, tailor financing plans, and ensure smooth loan onboarding and disbursement for new SME clients in a fast-paced regional environment.

Ideal candidates hold a diploma or degree in finance or related fields and possess at least 1 year of SME sales experience.

Qualifications

• Diploma/degree in related field required or preferred.
• At least 1 year of sales experience in SME banking is advantageous.
• Good understanding of SME businesses and SME financing concepts.
• Able to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Identify and pursue new lending opportunities within the SME sector.
• Provide needs-based financing solutions to new SME clients.
• Administer onboarding and loan disbursement for new SME clients monthly.
• Document all sales processes and close gaps in client acquisition from onboarding to first disbursement.

Skills

SME Banking

Sales

Client acquisition

Lead generation

Communication

Education

Diploma / Degree in Accountancy / Finance / Business Administration

Job description

The Bank

We are a growing regional digital bank group and are revolutionizing financial banking services across Southeast Asia. Our mission is to unlock big dreams and drive financial inclusion throughout the region. As a regional digital bank, we have the right foundation—data, technology, and trust—because we build with heart. We believe that real impact starts with real people. If you’re ready to own the mission and help us shape the future of digital banking, we invite you to join us.

The Team

The Business Banking team is mission-driven, focusing on revolutionizing financial access for underserved Small and Micro enterprises (MSMEs) through innovative GXS business banking products, including the GXS Business Account and crucial lending solutions. This team drives rapid growth in digital SME financing, bolstered by the strategic GXS Capital acquisition.

Key Responsibilities

• Identify and pursue new lending opportunities within the SME sector through active prospecting and lead generation
• Provide needs-based financing solutions to new SME clients
• Administer the onboarding and loan disbursement from new SME clients every month
• Ensure all sales processes are properly documented and close any gaps in the client acquisition cycle – from onboarding of new SME borrower to first loan disbursement

Requirements

• Diploma /Degree in Accountancy / Finance / Business Administration or related field
• At least 1 year of sales experience in the SME Banking industry will be an added advantage.
• Good understanding of SME businesses and SME financing concept
• Able to work and adapt in a fast-paced environment
• Outgoing and positive personality, with the ability to engage with customers of all backgrounds and personalities
• Strong organizational and time management skills, with the ability to manage multiple sales activities and tasks simultaneously