Relationship Manager

GXS Bank Pte. Ltd.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

GXS Bank Pte. Ltd. is growing its Business Banking team in Singapore to drive SME financing growth, onboarding new clients, and ensuring smooth loan disbursements. The role focuses on prospecting, needs-based lending solutions, and end-to-end client onboarding.

Candidates with 1+ year sales experience in SME banking and a good understanding of SME finance concepts will thrive in a fast-paced environment, engaging with diverse customers and managing multiple sales activities simultaneously.

Qualifications

• Experience in SME banking sales or lending is preferred.
• Ability to identify SME financing needs and provide suitable solutions.
• Strong organizational and time management skills to manage multiple prospects

Responsibilities

• Identify and pursue new SME lending opportunities through prospecting and lead generation.
• Provide needs-based financing solutions to SME clients.
• Onboard and support loan disbursement processes monthly for new SME clients.
• Document sales processes and close gaps from onboarding to first disbursement.

Skills

SME banking

Sales experience

Prospecting

Customer engagement

Education

Diploma/Degree in Accountancy/Finance/BA

Job description

The Bank We are a growing regional digital bank group and are revolutionizing financial banking services across Southeast Asia. Our mission is to unlock big dreams and drive financial inclusion throughout the region. As a regional digital bank, we have the right foundation—data, technology, and trust—because we build with heart. We believe that real impact starts with real people. If you're ready to own the mission and help us shape the future of digital banking, we invite you to join us.

The Team

The Business Banking team is mission-driven, focusing on revolutionizing financial access for underserved Small and Micro enterprises (MSMEs) through innovative GXS business banking products, including the GXS Business Account and crucial lending solutions. This team drives rapid growth in digital SME financing, bolstered by the strategic GXS Capital acquisition.

Key Responsibilities

• Identify and pursue new lending opportunities within the SME sector through active prospecting and lead generation
• Provide needs-based financing solutions to new SME clients
• Administer the onboarding and loan disbursement from new SME clients every month
• Ensure all sales processes are properly documented and close any gaps in the client acquisition cycle – from onboarding of new SME borrower to first loan disbursement

Requirements

• Diploma /Degree in Accountancy / Finance / Business Administration or related field
• At least 1 year of sales experience in the SME Banking industry will be an added advantage
• Good understanding of SME businesses and SME financing concept
• Able to work and adapt in a fast-paced environment
• Outgoing and positive personality, with the ability to engage with customers of all backgrounds and personalities
• Strong organizational and time management skills, with the ability to manage multiple sales activities and tasks simultaneously

We live in a fast-paced, highly interconnected world. Technology has transformed the way we live, work, bank and pay. We want to revolutionise banking as we know it today, by leveraging the extensive ecosystems, technology expertise and fintech experiences of our parent companies, Grab and Singtel, to serve everyday consumers and small businesses better. Join us today to empower Southeast Asia's everyday consumers and entrepreneurs.