Regional Project Coordinator, Senior Executive (2years contract)

Samsung Electronics America; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Samsung Electronics America seeks a detail-oriented Project Operations Specialist to support digital system operations across regional platforms. You will monitor usage, report insights, and help drive enhancements in collaboration with subsidiaries and HQ teams.

The role involves planning roadmaps, tracking resources and progress, analyzing adoption, and delivering clear management reports. Strong communication and Jira familiarity are valued assets.

Qualifications

• Bachelor’s degree in IT/Business/PM or related field is required.
• 3 years of experience in project operations, system coordination, or business analysis.
• Knowledge with project management tools (e.g. Jira) is a plus.
• Strong analytical skills and attention to detail.

Responsibilities

• Drive roadmap planning and prioritization of enhancements for regional systems.
• Conduct deep dives into pain points reported by subsidiaries across systems.
• Track monthly man-hours and development progress across regional systems.
• Analyze monthly usage data and evaluate adoption progress against KPIs.
• Prepare PowerPoint & Excel reports on project status, risks, and updates.
• Review and verify monthly invoices for vendor services and ensure timely payment.
• Support annual review of vendor contracts to ensure alignment with performance and scope.
• Coordinate ad hoc training sessions and survey administration for HQ-led initiatives.

Skills

Analytical skills

Communication skills

Jira knowledge

Attention to detail

Education

Bachelor’s degree in Information Technology, Business Administration, Project Management or related field

Tools

Jira

Job description

Position Summary

We are seeking a detail-oriented and proactive Project Operations Specialist to support the efficient execution and monitoring of digital system operations and enhancements across multiple regional systems. The candidate will be responsible for monitoring and reporting the usage of various regional systems and provide insights to the relevant business operations Role and Responsibilities

Role and Responsibilities

• System Enhancement Planning: Drive the roadmap planning and prioritization of enhancements for regional systems based on business needs and user feedback.


• Process Improvement & Root Cause Analysis: Conduct deep dives into pain points reported by subsidiaries across various systems.


• System Development Task Monitoring: Track and monitor monthly man-hours and development progress across key regional systems, ensuring alignment with project timelines and resource plans.


• KPI & Adoption Tracking: Analyze monthly usage data and evaluate adoption progress of core systems by subsidiaries against set KPIs.


• Prepare and deliver PowerPoint & Excel reports summarizing project status, risks, and key updates to management.


• Vendor Management: Review and verify monthly invoices for vendor services; ensure timely submission for payment processing.


• Support annual review of vendor operations contracts to ensure alignment with performance and scope.


• Survey Administration Support: Provide ad hoc support for HQ-led surveys, including coordination, communication with subsidiaries, and data collection.


• System Training: Coordinate and support ad hoc training sessions

Other ad-hoc duties

Skills and Qualifications

• Bachelor’s degree in Information Technology, Business Administration, Project Management or related field.


• 3 years of experience in project operations, system coordination, or business analysis.


• Knowledge with project management tools (e.g. Jira) is a plus


• Strong analytical skills and attention to detail.


• Great communication skills, both written and verbal

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Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).