Regional Project Coordinator, Senior Executive (2years contract)

Samsung Southeast Asia & Oceania; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Samsung Southeast Asia & Oceania is seeking a detail-oriented Project Operations Specialist to support the efficient execution and monitoring of digital system operations across regional systems. You will drive roadmap planning, track monthly man-hours, analyze usage data, and prepare reports for management.

In addition, you will review vendor invoices, support HQ surveys, and coordinate ad hoc system trainings.

Qualifications

• Bachelor’s degree required in IT, business or PM related field.
• 3 years of experience in project operations, system coordination, or business analysis.
• Knowledge with project management tools (e.g. Jira) is a plus.
• Strong analytical and attention to detail with excellent communication.

Responsibilities

• Drive roadmap planning and prioritization of enhancements for regional systems.
• Analyze pain points and provide root cause analyses with improvements.
• Track monthly man-hours and development progress across key systems.
• Analyze usage data and prepare management reports in PowerPoint/Excel.
• Review monthly vendor invoices and support contract reviews.
• Coordinate HQ surveys and support ad hoc system trainings.

Skills

Project coordination

Business analysis

Analytical skills

Communication

Education

Bachelor’s degree in Information Technology, Business Administration, Project Management or related field

Tools

Jira

Job description

Position Summary

We are seeking a detail-oriented and proactive Project Operations Specialist to support the efficient execution and monitoring of digital system operations and enhancements across multiple regional systems.

Role And Responsibilities

System Enhancement Planning

• Drive the roadmap planning and prioritization of enhancements for regional systems based on business needs and user feedback.

Process Improvement & Root Cause Analysis

• Conduct deep dives into pain points reported by subsidiaries across various systems.
• Provide root cause analyses and recommend system or process improvements.

System Development Task Monitoring

• Track and monitor monthly man-hours and development progress across key regional systems, ensuring alignment with project timelines and resource plans.

KPI & Adoption Tracking

• Analyze monthly usage data and evaluate adoption progress of core systems by subsidiaries against set KPIs.
• Prepare and deliver PowerPoint & Excel reports summarizing project status, risks, and key updates to management.

Vendor Management

• Review and verify monthly invoices for vendor services; ensure timely submission for payment processing.
• Support annual review of vendor operations contracts to ensure alignment with performance and scope.

Survey Administration Support

• Provide ad hoc support for HQ-led surveys, including coordination, communication with subsidiaries, and data collection.

System Training

• Coordinate and support ad hoc training sessions

Skills and Qualifications

• Bachelor’s degree in Information Technology, Business Administration, Project Management or related field.
• 3 years of experience in project operations, system coordination, or business analysis.
• Knowledge with project management tools (e.g. Jira) is a plus
• Strong analytical skills and attention to detail.

Great communication skills, both written and verbal