Regional Planning and order management Officer ( Junior)

Canon Singapore Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Canon Singapore Pte Ltd is seeking a supply chain administrator to process regional orders, manage inventory planning, and support warehousing activities. The role requires collaboration with marketing and SCM teams to ensure timely replenishment and responsive customer service.

The ideal candidate has a degree or diploma in a related field and at least one year of experience in sales administration or inventory management.

Qualifications

• Degree or diploma in marketing, business, logistics or related field.
• At least 1 year experience in supply chain, sales administration, especially inventory management and order processing.

Responsibilities

• Process regional customer orders within lead times and provide shipment updates.
• Collaborate with Product and Area Marketing on new product introductions.
• Collate forecasts from ASOs and coordinate with SCM and vendors for timely replenishment.
• Attend to enquiries, complaints and returns, ensuring prompt resolutions.
• Prepare inventory and slow-moving reports; assist in warehouse tasks and IT UAT.

Skills

Communication

Organization

Attention to detail

Team player

Customer-centric

Willingness to learn

Education

Degree or Diploma in Marketing/Business/Logistics

Tools

Microsoft Excel

Microsoft PowerPoint

Incoterms

Payment negotiation instruments

Job description

Process regional customers order timely within the standard lead times, providing timely shipment schedule updates and attending to their queries, in order to ensure that our regional customers secure their sales in their respective territory timely.

Work with Product and Area marketing teams on new product introduction planning.

(2) Inventory planning

Collate forecast information from ASOs and work closely with stakeholders in preparation of the inventory forecasts.

Working closely with SCM and vendors to ensure products are replenished in time.

(3) Enquiries, Complains & Returns

Provide delightful service to our customers by attending and assisting customers on product procurement and processes related to complaints.

Report timely to ME and Product HQ, where appropriate, for a quick resolution.

(3) Reporting

Prepare inventory and slow-moving forecast reports.

Proactively plan ahead to mitigate any large inventory or slow moving items.

(4) Warehouse & Administration Activities

Participate in warehousing activities, such as, witnessing stock destruction, Stock Take, Quarterly Walkabouts and UAT programs with new systems by IT divisions etc.

Education / Experience:

At least a degree/diploma in marketing, business, logistics or a related field is required.

At least 1 year or more experience in supply chain area of sales administration, especially in inventory management and order processing of goods.

Specific Skills (Knowledge, skills and abilities)

Proficient in Microsoft Office applications (especially Excel and PowerPoint)

Familiar with incoterms and payment negotiating instruments.

Good communication and organizational skills, with keen attention to details.

Able to work composed during intense sales operation periods.

Able to work in a team and customer centric.

Accuracy & Reliability – Maintains high accuracy in data handling, reporting and documentation, and delivers assigned tasks on time with follow-through on commitments.

Willingness to Learn – Open to feedback and motivated to develop new skills and knowledge.