Regional IT Systems & Support Administrator

RecruitFirst; Singapore; Presencial; SGD 40.000 - 60.000; Jornada completa

Descripción de la vacante

RecruitFirst is seeking an IT Support professional to deliver level 1 and 2 support, install and configure hardware, software, networks, OS, and applications across the organization. You will manage onboarding/offboarding for users, maintain the Microsoft stack, and assist in troubleshooting client/server environments.

You will collaborate with APAC IT teams, report incidents such as malware outbreaks and outages, and participate in cybersecurity projects and enterprise IT rollouts.

Formación

• Institutional IT support experience in large organisations.
• Proficient with Windows 11, MacOS, VMware vCenter, Infoblox DDI, and MS SQL Server.
• Experience troubleshooting hardware & networking components and peripherals.
• Willing to travel domestically and internationally (5%–10%).

Responsabilidades

• Provide level 1 and 2 IT support and onboarding/offboarding for users.
• Install and configure hardware, software, networks, OS, and applications.
• Support the Microsoft stack and maintain uptime for users.
• Assist DBAs with troubleshooting client/server environments.
• Collaborate with APAC IT teams to meet business objectives.
• Report incidents like malware outbreaks and outages; troubleshoot and resolve.
• Utilize ServiceNow or similar ticketing tools for incident management.
• Participate in cybersecurity projects and enterprise IT initiatives.
• Support remote facilities and cost-control and facilities projects.

Conocimientos

IT support experience

Windows 11

MacOS

VMware vCenter

Infoblox DDI

MS SQL Server

Networking troubleshooting

ServiceNow

TeamViewer Tensor

Printer/Copier maintenance

Educación

Diploma or Bachelor’s Degree in Information Technology or related discipline

Herramientas

Dell/HP/Lenovo hardware

Teams Meeting Room equipment

Door Access Control

Descripción del empleo

RecruitFirst is seeking an IT Support professional to deliver level 1 and 2 support, install and configure hardware, software, networks, OS, and applications across the organization. You will manage onboarding/offboarding for users, maintain the Microsoft stack, and assist in troubleshooting client/server environments.

You will collaborate with APAC IT teams, report incidents such as malware outbreaks and outages, and participate in cybersecurity projects and enterprise IT rollouts.