Regional IT Specialist: Hands-On Infra, Cloud & Security

Recruit Express Pte Ltd; Singapore; On-site; SGD 33,000 - 56,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking an IT Specialist to support both headquarters and regional users. You will manage day-to-day IT operations, infrastructure, cloud platforms, security and IT improvement projects across the region.

The role focuses on hands-on IT support, including Microsoft 365 environments, system monitoring, backups and security, plus collaboration with vendors to implement technology upgrades and regional IT projects.

Responsibilities

• Provide daily IT support to headquarters and regional users across hardware, software, network and system issues
• Serve as the key point of contact for IT helpdesk and user support matters
• Troubleshoot operating systems, business applications, ERP/CRM systems and end-user devices
• Support employee onboarding and offboarding, including account setup, access rights and IT asset allocation
• Maintain servers, network systems, IT equipment and cloud platforms
• Perform system patching, software updates, antivirus management and data backups
• Support Microsoft 365 environments, including Office, SharePoint and OneDrive
• Monitor system performance, availability and IT security
• Manage user access controls, endpoint protection and system compliance
• Support IT infrastructure setup, system rollouts and regional IT projects
• Coordinate with external IT vendors for maintenance and technical support
• Maintain IT hardware, software licences and asset inventory
• Prepare IT policies, SOPs, user guides and technical documentation
• Identify opportunities to improve IT processes, security and user experience
• Explore and recommend new technologies to improve business productivity and efficiency

Job description

Recruit Express Pte Ltd in Singapore is seeking an IT Specialist to support both headquarters and regional users. You will manage day-to-day IT operations, infrastructure, cloud platforms, security and IT improvement projects across the region.

The role focuses on hands-on IT support, including Microsoft 365 environments, system monitoring, backups and security, plus collaboration with vendors to implement technology upgrades and regional IT projects.