Regional IT Support Engineer

Singapore Jobs; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Regional IT Support Engineer in Singapore. The role focuses on monitoring and maintaining IT systems, troubleshooting issues, and providing training. Candidates should have a degree in Computer Science and at least 2 years of relevant experience. Competitive salary up to $8000 plus benefits, including AWS and medical allowance.

Benefits

Medical/Dental Allowance

Career progression opportunities

Qualifications

• At least 2 years relevant experience in IT support roles.
• Hands-on experience with Windows OS environments.
• Ability to diagnose technical issues.

Responsibilities

• Monitor and maintain computer systems and networks.
• Diagnose and troubleshoot technical issues, including account setup and network configuration.
• Conduct IT trainings for new employees.

Skills

Problem-solving

Communication

Technical troubleshooting

Cloud management

Windows OS

Education

Degree or Diploma in Computer Science

Job description

Overview

Regional IT Support Engineer (Cloud Management / IT Infrastructure / DHCP)

Location: International Business Park (Nearest MRT: Jurong East walking distance)

Working hours: 5 days a week, Monday - Friday, 8.30 am - 5.30 pm

Salary: Up to $8000 + AWS + Medical/Dental Allowance

Duration: Permanent

Industry: Develop and Manufacture an extensive range of building automation products

Responsibilities

• Monitor and maintain computer systems and networks
• Diagnose and troubleshoot technical issues, including account setup, network configuration and cloud management
• Install and configure computer hardware, software, systems, networks, printers and scanners
• Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures and to ensure proper tracking and disposal
• Responsible for hardware and software licensing and compliance
• Maintain and ensure system security and data integrity
• Support members for usage of IT infrastructure (such as E-Learning system), create operation manuals when necessary
• Conduct IT trainings for new and existing employees
• Manage vendor contracts, maintenance agreements, equipment procurement, purchasing negotiations, and fostering relationships

Qualifications

• Degree or Diploma in Computer Science with at least 2 years relevant experience
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows OS environments
• Good understanding of cloud management, computer systems, mobile devices and other tech products
• On-site support and resolution of all software and equipment issues
• Ability to diagnose and troubleshoot basic technical issues
• Good problem-solving and communication skills
• The position may occasionally require carrying of IT equipment

How to apply: Send your resume via Email to [e-mail]