Regional Director of Local Shops and Retail Partnerships

Delivery Hero; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Delivery Hero, via foodpanda, seeks a senior leader to head Local Shops across Asia, Europe and Turkey. You will own the strategy, commercial agenda, and partner monetisation with major retailers, while guiding regional and country teams to scale this high-growth vertical.

You will drive KPI governance, unit economics, and cross-functional collaboration with product, data, logistics and marketing to deliver a superior customer experience.

Qualifications

• 10+ years of professional experience with at least 3–5 years leading a business unit, vertical or P&L in a senior role.
• Leadership experience across both commercial and operational teams, including direct management of managers and key accounts.
• Strong strategic thinking and project leadership skills with ability to translate frameworks into impactful local execution.
• Experience in B2B account management or joint business planning with large retailers or marketplaces.
• Proven track record of driving operational performance in retail, e-commerce, logistics or on-demand environments.
• Excellent stakeholder management across different cultures, levels and functions.

Responsibilities

• Own the vertical strategy and roadmap: define scope, how we win, and KPI framework.
• Drive growth and unit economics with disciplined prioritisation of resources.
• Develop and own relationships with regional strategic retail partners and terms.
• Guide country teams in sales, account management, category management and monetisation.
• Ensure end-to-end operational excellence: availability, substitutions, stock accuracy, delivery quality.
• Build playbooks and tooling to enable consistent execution across markets.
• Lead a regional team across commercial and operations and foster high performance.
• Collaborate with product, data, logistics, marketing and finance to scale the vertical.
• Provide senior management with regular updates on performance and market insights.

Skills

Leadership

Strategic thinking

Project leadership

B2B account management

Stakeholder management

Data-driven

Analytical mindset

Fluent English

Willingness to travel

Cross-functional collaboration

Tools

Salesforce

Analytics platforms

Job description

Delivery Hero, via foodpanda, seeks a senior leader to head Local Shops across Asia, Europe and Turkey. You will own the strategy, commercial agenda, and partner monetisation with major retailers, while guiding regional and country teams to scale this high-growth vertical.

You will drive KPI governance, unit economics, and cross-functional collaboration with product, data, logistics and marketing to deliver a superior customer experience.