Receptionist (Punggol)

WSH Experts Pvt Ltd; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

WSH Experts Pvt Ltd in Singapore seeks a professional Receptionist (Punggol) to welcome visitors, answer calls, screen enquiries and direct them to the right staff, ensuring the reception is orderly and secure.

You will support administrative tasks, manage mail and deliveries, handle data entry, maintain records, and assist with student registrations and emails, with regular stock checks and ad-hoc duties as required.

Qualifications

• Experience in reception and general administrative duties in a secondary school.
• GCE 'O' Level or Higher with NITEC qualification.
• At least 3 years of relevant working experience at a school reception.

Responsibilities

• Attend to visitors and calls, screen enquiries and direct them to staff.
• Verify identities and ensure a tidy, secure reception area.
• Perform general admin tasks: data entry, keys, records and mail handling.
• Maintain office equipment, pantry and stock records with monthly checks.
• Assist with student registrations, document verification and inquiries.
• Route and log emails and handle simple correspondence.

Skills

Reception

Administrative duties

Data entry

Mail handling

Education

GCE 'O' Level or Higher

NITEC

Job description

Receptionist (Punggol)

Key responsibilities include:

1. Reception & Visitor Management

• Attend to visitors, parents, students and staff at the reception counter professionally and courteously.
• Answer, screen and manage incoming calls and enquiries, and promptly direct them to the appropriate personnel.
• Verify visitor identities and direct visitors to the appropriate personnel or venue.
• Ensure the reception area is tidy, welcoming and secure at all times.

2. Administrative Support

• Perform general administrative duties, including data entry, issuance and tracking of physical keys and access cards, and maintenance of proper records.
• File and archive documents in accordance with the school's records management guidelines.
• Prepare simple correspondence, forms and notices as directed.
• Assist with incoming and outgoing mail and deliveries, including logging, sorting and distributing them to the relevant staff.

3. Equipment & Office Upkeep

• Maintain photocopiers and other general office equipment by replenishing consumables such as paper and toner, clearing paper jams, and promptly logging and coordinating servicing and repairs with vendors.
• Maintain the cleanliness and orderliness of the General Office pantry and storeroom.

4. Stationery & Stock Management

• Manage the school's inventory of stationery and office supplies.
• Conduct stock checks at least once a month and maintain accurate, up-date inventory records.
• Raise purchase requests when stocks fall below the minimum threshold.
• Receive and verify deliveries against purchase orders and update inventory records accordingly.

5. Student Administration

• Assist with the Secondary 1 registration exercise and processing of student transfers, including verifying documents, updating student records in the school's student management system, and liaising with parents and relevant parties.
• Assist with other student administration matters as directed, including issuing letters, collecting forms and documents, and attending to student-related enquiries at the reception counter.

6. Email Management

• Manage the school's general email inbox, ensuring that incoming emails are acknowledged within one working day and promptly routed to the appropriate staff for follow-up.
• Maintain a simple log of emails received and their routing status to facilitate tracking and follow-up where necessary.

7. Ad-hoc Duties

• Carrying out any other duties as assigned by the school's management and staff in support of the school's operations.

Qualifications- GCE 'O' Level or Higher NITEC

3 years of working experience in reception and general administrative duties in a secondary schoo

Contract Period

From 1 January 2027 to 31 December 2027

Option to Extend

1 year from 1 January 2028 to 31 December 2028.

Working hours

• Mondays to Thursdays: 8:00am to 5.30pm, inclusive of 1 hour lunch break
• Fridays: 8:00am to 5:00pm, inclusive of 1 hour lunch break

Service not required on Saturdays, Sundays and gazetted public holidays