Receptionist (Punggol)

V-SWIFT PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

V-SWIFT PTE. LTD. is seeking a Receptionist to manage front desk operations at the school in Singapore.

You will greet visitors, handle calls, verify identities and maintain a welcoming reception. Responsibilities include data entry, keys/access tracking, mail handling, and stock control, plus student administration such as registrations and transfers. Working hours: Mon–Thu 8:00am–5:30pm, Fri 8:00am–5:00pm; weekends not required.

Qualifications

• GCE O Level or Higher or NITEC qualification is required.
• Minimum 3 years’ working experience in reception and general admin duties.

Responsibilities

• Attend to visitors, parents, students and staff at the reception counter professionally and courteously.
• Answer, screen and manage incoming calls and enquiries, directing to appropriate personnel.
• Verify visitor identities and direct visitors to the appropriate personnel or venue.
• Ensure the reception area is tidy, welcoming and secure at all times.
• Perform general administrative duties including data entry, issuing and tracking of keys and access cards, and maintaining proper records.
• File and archive documents in accordance with records management guidelines.
• Prepare simple correspondence, forms and notices as directed.
• Assist with incoming/outgoing mail and deliveries, including logging and distribution.
• Maintain school inventory of stationery and office supplies; conduct monthly stock checks.
• Assist with Secondary 1 registration and student transfers, updating records and liaison with parents.
• Manage the school’s general email inbox and route emails to staff.
• Carry out other duties as assigned by management.

Skills

Customer service

Communication

Multitasking

Education

GCE O Level or Higher / NITEC

Job description

Receptionist

Key responsibilities include:

1. Reception & VisitorManagement

• Attend tovisitors, parents, students and staff at the reception counter professionallyand courteously.
• Answer, screenand manage incoming calls and enquiries, and promptly direct them to theappropriate personnel.
• Verify visitoridentities and direct visitors to the appropriate personnel or venue.
• Ensure thereception area is tidy, welcoming and secure at all times.

2. Administrative Support

• Perform generaladministrative duties, including data entry, issuance and tracking of physicalkeys and access cards, and maintenance of proper records.
• File andarchive documents in accordance with the school's records managementguidelines.
• Prepare simplecorrespondence, forms and notices as directed.
• Assist withincoming and outgoing mail and deliveries, including logging, sorting anddistributing them to the relevant staff.

3. Equipment & OfficeUpkeep

• Maintainphotocopiers and other general office equipment by replenishing consumablessuch as paper and toner, clearing paper jams, and promptly logging andcoordinating servicing and repairs with vendors.
• Maintain thecleanliness and orderliness of the General Office pantry and storeroom.

4. Stationery & StockManagement

• Manage theschool's inventory of stationery and office supplies.
• Conduct stockchecks at least once a month and maintain accurate, up-to-date inventoryrecords.
• Raise purchaserequests when stocks fall below the minimum threshold.
• Receive andverify deliveries against purchase orders and update inventory recordsaccordingly.

5. Student Administration

• Assist with theSecondary 1 registration exercise and processing of student transfers,including verifying documents, updating student records in the school's studentmanagement system, and liaising with parents and relevant parties.
• Assist withother student administration matters as directed, including issuing letters,collecting forms and documents, and attending to student-related enquiries atthe reception counter.

6. Email Management

• Manage theschool's general email inbox, ensuring that incoming emails are acknowledgedwithin one working day and promptly routed to the appropriate staff forfollow-up.
• Maintain asimple log of emails received and their routing status to facilitate trackingand follow-up where necessary.

7. Ad-hoc Duties

• Carrying outany other duties as assigned by the school's management and staff in support ofthe school's operations.

1. Qualifications GCE 'O' Levelor Higher NITEC

2. Experience 3 years ofworking experience in reception and general administrative duties in asecondary schoo

Contract Period: From 1 January 2027 to 31 December 2027

Option to Extend 1year from 1 January 2028 to 31 December 2028.

Working hours:

Mondays to Thursdays: 8:00am to 5.30pm, inclusive of 1 hour lunch break
Fridays: 8:00amto 5:00pm, inclusive of 1 hour lunch break
Service not required on Saturdays, Sundays and gazetted public holidays