Receptionist cum Admin Assistant

Polymer Capital Hong Kong; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

Polymer Capital Hong Kong is seeking a proactive Reception & Front Desk Manager to greet visitors and manage first impressions. The role covers a broad range of office administration duties and requires professional communication and strong organizational skills.

As part of the team, you will handle calls, mail, vendor liaison, event coordination, and onboarding support, ensuring a clean, efficient, and confidential office environment.

Qualifications

• Diploma or equivalent qualification.
• At least 3 years of relevant experience in reception, office administration, customer service, or a related field.
• Fresh graduates with strong customer service and communication skills may be considered.
• Excellent verbal and written communication skills.
• Professional telephone etiquette and strong customer service orientation.
• Strong organizational, multitasking, and time management skills.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability to work independently while maintaining a high level of confidentiality.
• Strong attention to detail and problem-solving abilities.
• Positive attitude, professional appearance, and willingness to support a dynamic office environment.
• Strong interpersonal skills and ability to interact effectively with employees, visitors, and external stakeholders.

Responsibilities

• Greet and welcome visitors, clients, and candidates in a professional and courteous manner.
• Manage incoming phone calls and direct inquiries to the appropriate personnel.
• Handle incoming and outgoing mail, courier deliveries, and parcels.
• Manage visitor registrations and coordinate building access arrangements.
• Ensure reception, pantry, and meeting areas are clean, organized, and presentable at all times.
• Manage office supplies and pantry inventory, ensuring adequate stock levels.
• Liaise with vendors, building management, and service providers on office-related matters.
• Coordinate office maintenance, repairs, and facilities-related requirements.
• Assist in organizing company events, meetings, staff activities, and training sessions.
• Maintain filing systems, administrative records, and company documentation.
• Support onboarding logistics for new hires, including workstation and access arrangements.
• Perform general administrative duties and ad hoc assignments as required.
• Book meeting rooms and coordinate meeting logistics.
• Arrange refreshments and meeting room setup when required.
• Coordinate visitor schedules and external meeting arrangements.

Skills

Guest service

Phone etiquette

Time management

Organization

Communication

Customer service

Education

Diploma or equivalent

Tools

Microsoft Office

Job description

Reception & Front Desk Management

• Greet and welcome visitors, clients, and candidates in a professional and courteous manner.


• Manage incoming phone calls and direct inquiries to the appropriate personnel.


• Handle incoming and outgoing mail, courier deliveries, and parcels.


• Manage visitor registrations and coordinate building access arrangements.


• Ensure reception, pantry, and meeting areas are clean, organized, and presentable at all times.

Office Administration

• Manage office supplies and pantry inventory, ensuring adequate stock levels.


• Liaise with vendors, building management, and service providers on office-related matters.


• Coordinate office maintenance, repairs, and facilities-related requirements.


• Assist in organizing company events, meetings, staff activities, and training sessions.


• Maintain filing systems, administrative records, and company documentation.


• Support onboarding logistics for new hires, including workstation and access arrangements.


• Perform general administrative duties and ad hoc assignments as required.

Meeting Coordination

• Book meeting rooms and coordinate meeting logistics.


• Arrange refreshments and meeting room setup when required.


• Coordinate visitor schedules and external meeting arrangements.


• Diploma or equivalent qualification.


• At least 3 years of relevant experience in reception, office administration, customer service, or a related field.


• Fresh graduates with strong customer service and communication skills may be considered.


• Excellent verbal and written communication skills.


• Professional telephone etiquette and strong customer service orientation.


• Strong organizational, multitasking, and time management skills.


• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).


• Ability to work independently while maintaining a high level of confidentiality.


• Strong attention to detail and problem-solving abilities.


• Positive attitude, professional appearance, and willingness to support a dynamic office environment.


• Strong interpersonal skills and ability to interact effectively with employees, visitors, and external stakeholders.