Receptionist (Beauty & Wellness)

JIA LE TCM WELLNESS PTE. LTD.; Singapore; On-site; SGD 27,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Bonuses based on performance

Career development opportunities

Work-life balance initiatives

Collaborative culture

Job summary

JIA LE TCM WELLNESS PTE. LTD. is seeking a friendly, organized receptionist to join our Singapore clinic. You will greet patients, manage calls, and coordinate appointments with accuracy and care in a fast-paced environment.

The role emphasizes strong communication, teamwork, and high standards of patient service, with opportunities to develop within a supportive healthcare setting.

Qualifications

• Excellent communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Experience in healthcare or customer service preferred.
• Proficient in Microsoft Office applications.

Responsibilities

• Welcome patients and visitors in a friendly, professional manner.
• Answer and direct incoming calls to departments or personnel.
• Schedule and manage patient appointments, confirm changes.
• Maintain and organize medical records and files (physical and electronic).
• Assist with administrative tasks such as data entry and photocopying.
• Provide general customer service and address inquiries.
• Keep the reception area well-organised and presentable.

Skills

Communication

Interpersonal skills

Organisational skills

Multitasking

Tools

MS Office

Job description

What you'll be doing

• Greeting and welcoming patients and visitors in a friendly and professional manner
• Answering and directing incoming phone calls to the appropriate departments or personnel
• Scheduling and managing patient appointments, including confirming appointments and communicating any changes
• Maintaining and organising medical records and patient files, both physical and electronic
• Assisting with various administrative tasks, such as data entry, filing, and photocopying
• Providing general customer service support to patients and addressing their queries or concerns
• Ensuring the reception area is well-organised and presentable at all times

What we're looking for

• Strong communication and interpersonal skills, with the ability to interact with patients and colleagues in a friendly and professional manner
• Excellent organisational and multitasking abilities, with a keen attention to detail
• Experience in a healthcare or customer service environment is preferred
• Proficient in using computer applications, such as Microsoft Office suite
• A positive, team-oriented attitude and the ability to work collaboratively

What we offer

At JIA LE TCM WELLNESS PTE.LTD, we are committed to providing our employees with a supportive and rewarding work environment. Some of the benefits you can expect include:

• Competitive salary and performance-based bonuses
• Opportunities for career development and growth
• Work-life balance initiatives, such as flexible scheduling and paid time off
• A collaborative and inclusive company culture