Receptionist

BEAUTIFUL MUM @ ORCHARD PTE. LTD.; Singapore; Vor Ort; SGD 24.000 - 40.000; Vollzeit

Zusammenfassung

Beautiful Mum @ Orchard Pte. Ltd. in Singapore is seeking a friendly receptionist to provide front-desk support for clients and staff.

You will greet visitors, manage appointments, answer calls and emails, handle payments, and maintain accurate records, while upholding privacy and delivering excellent service. This role may require weekend work and retail hours; prior experience in wellness or retail is a plus, and a diploma in office administration is preferred.

Qualifikationen

• Diploma or equivalent in office administration or related field.
• Experience in receptionist or customer service preferred.
• Ability to work weekends/retail hours.

Aufgaben

• Greet clients and visitors with a professional demeanor.
• Manage and coordinate appointments including bookings and cancellations.
• Answer phone calls, respond to emails, and address client inquiries promptly.
• Perform administrative tasks such as filing, data entry, and maintaining client records.
• Process payments, issue receipts, and handle billing inquiries per policies.
• Maintain clean, organized reception and common areas; assist colleagues as needed.
• Maintain confidentiality of client information and comply with privacy regulations.

Kenntnisse

Customer service

Communication

Organization

Multitasking

Ausbildung

Diploma or equivalent

Tools

MS Office

Scheduling software

Billing software

Jobbeschreibung

We are seeking friendly and organized Receptionist to join our team. The ideal candidate will provide exceptional front-desk support, ensuring a welcoming & efficient experience for our clients and staff. This role involves managing daily administrative tasks, coordinating appointments, & delivering excellent customer service.

Key Responsibilities

• Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
• Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
• Answer phone calls, respond to emails, & address client inquires promptly & effectively.
• Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records.
• Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
• Facility Management Ensure the reception area & common spaces are tidy and presentable, & handle any maintenance or supply needs.
• Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed.
• Maintain strict confidentiality of client information & adhere to privacy regulations.

Job Requirement

• Candidate may be required to work on weekends and retail hours, 6 days off per month
• Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting.
• Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively.
• Proficiency in office software (e.g. MS Office) & experience with scheduling or management software is desirable.
• A positive attitude, strong organizational skills, and a commitment to provide exceptional customer service.
• Diploma or equivalent; qualifications in office administration or related fields are a plus.

We regret only shortlisted candidates will be notified.