Quality & Operations Coordinator

EA Recruitment Pte. Ltd.; Singapore; Presencial; SGD 28 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

AWS

Variable Bonus

Salary range 2500-3000 SGD

Resumo da oferta

MNC Company is seeking a QA/Quality Coordinator to support warehouse operations at Changi. The role focuses on handling customer complaints, driving quality processes, and ensuring ISO compliance.

You will work with Operations to investigate issues, input data, and contribute to continuous improvement. With a min diploma and 1–2 years in quality or logistics, you will participate in weekly reporting, safety and quality initiatives, and support internal QA systems while maintaining strong

Qualificações

• Min diploma or above.
• 1–2 years in Quality, Logistics, or Warehouse Operations.
• Experience handling customer complaints preferred.

Responsabilidades

• Customer complaint management from receipt to closure.
• Warehouse quality management and data input for RCA templates.
• Drive continuous improvement and operational excellence; lead Gemba walks.
• Weekly/monthly reporting for customer complaints.
• Support ISO 9001/14001/45001 compliance and internal procedures.

Conhecimentos

Quality control

Customer service

Process improvement

Data entry

Gemba walks

Formação académica

Diploma or above

Descrição da oferta de emprego

MNC Company is seeking a QA/Quality Coordinator to support warehouse operations at Changi. The role focuses on handling customer complaints, driving quality processes, and ensuring ISO compliance.

You will work with Operations to investigate issues, input data, and contribute to continuous improvement. With a min diploma and 1–2 years in quality or logistics, you will participate in weekly reporting, safety and quality initiatives, and support internal QA systems while maintaining strong