Quality Manager (IFS)

CBM PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

CBM Pte Ltd in Singapore is seeking a qualified professional to manage and maintain a comprehensive Quality Management System (QMS) for its contracted works. The successful candidate will be responsible for conducting regular audits, ensuring compliance with quality standards and performance outcomes.

The role requires a recognised diploma in Engineering or Facilities Management along with relevant training in QMS and auditing practices. An effective quality assurance approach to verify documentation accuracy and adherence to contractual scopes is essential.

Qualifications

• Must possess a recognised diploma related to Engineering or Facilities Management.
• Must complete relevant Quality Management Systems training.
• Pass the Quality Management Systems Auditor / Lead Auditor Training Course.

Responsibilities

• Establish and maintain a Quality Management System (QMS).
• Conduct audits and ensure effective quality checks.
• Perform 100% site checks and document review.

Skills

Quality Management System (QMS)

Auditing skills

Document review

Education

Diploma in Engineering, Facilities or Estates Management

Quality Management Systems Auditor / Lead Auditor Certification

Job description

• Must establish and maintain a Quality Management System (QMS) with quality assurance plans covering all contracted works and services to ensure compliance with contractual quality standards and performance outcomes.
• Must conduct audits on works and services and ensure its onsite core team implements effective quality checks.
• Shall be responsible for the 100% site checks and document review of each and every completed works and services to ensure the quality of works, documentation accuracy, compliance to scope of works and schedule, and accurate costing.

Quality Assurance Audits

• Independent Quality Assurance Audits must be carried out every 6 months.
• Audit reports must be completed after each audit, reviewed and approved by senior management, submitted to the Superintending Officer (SO) and highlight key findings and improvement areas.

Audit Records and Additional Audits

• Audit records must be readily available for the SO’s review.
• The SO may request summary formats, verify audit reports or conduct impromptu audits due to incidents, service failures, or safety violations.

Sampling Requirements

• At least 10% of scheduled maintenance activities across all sites must be audited, including site and documentation checks.
• Monthly checks must be conducted for ad-hoc works, with records submitted every 6 months.
• Audits for ad-hoc works must cover at least: 20% of completed work orders, or 20 work orders, whichever is greater.

Job Requirements

• Possess recognised diploma in Engineering, Facilities or Estates Management or equivalent with relevant training in Quality Management System (QMS), ISO requirements and its application.
• The candidate shall pass the Quality Management Systems Auditor / Lead Auditor Training Course in ISO or other equivalent certification.

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