Quality Executive (QA/QC) – Facilities Management Centre

TDCX; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

TDCX seeks a Quality Executive (QA/QC) for its Facilities Management Centre to support QA/QC initiatives across designated facilities. The role covers audits of completed works, maintenance activities, and services across multiple sites.

You will prepare audit reports, track CAPA actions, and highlight quality risks to management. Fresh graduates with relevant qualifications are welcome; prior FM/QMS/WSH exposure is a plus.

Qualifications

• Diploma in facilities management or equivalent.
• 1 year of relevant experience in facilities management, quality management systems (QMS/ISO) or WSH practices.
• Fresh graduates with relevant qualifications are welcome to apply.

Responsibilities

• Support QA/QC initiatives for designated facilities management programs.
• Conduct regular scheduled quality audits on completed facility works, maintenance activities and services across sites.
• Prepare, compile, and submit detailed QA/QC audit reports based on site findings and documentation.
• Track, monitor, and enforce timely closure of CAPA actions.
• Proactively highlight major quality risks, red flags, operational gaps and systemic issues to management.
• Support external and third-party audits in compliance with contract terms and quality frameworks.
• Work closely with the QA Manager on quality-related matters, status tracking and compliance metrics.

Skills

Attention to detail

Report writing

Problem solving

Audit

CAPA workflows

Education

Diploma in Facilities Management

Job description

Quality Executive (QA/QC) – Facilities Management Centre

Key Responsibilities

• Support overall Quality Management (QA/QC) initiatives for designated facilities management programs.
• Conduct regular scheduled quality audits on completed facility works, maintenance activities, and services across various sites.
• Prepare, compile, and submit detailed QA/QC audit reports based on site findings, observations, and relevant documentation.
• Track, monitor, and enforce the timely closure of Corrective and Preventive Actions (CAPA).
• Proactively highlight major quality risks, red flags, operational gaps, and systemic issues to management.
• Support external and third-party audits in strict compliance with contract terms and quality frameworks.
• Work closely with and report directly to the QA Manager on all quality-related matters, status tracking, and compliance metrics.

Requirements & Qualifications

• Minimum Diploma in Facilities Management, Building Services, Electrical / Mechanical Engineering, Workplace Safety & Health (WSH), or equivalent.
• Minimum 1 year of relevant experience in Facilities Management, Building/Engineering Services, Quality Management Systems (QMS / ISO), or WSH practices.
• Fresh graduates with relevant qualifications are welcome and encouraged to apply.
• Strong attention to detail, good report-writing capabilities, proactive problem-solving skills, and a firm grasp of audit and CAPA workflows.

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