Quality Control Supervisor

TSG FOOD PTE. LTD.; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

TSG FOOD PTE. LTD. is seeking a QA professional to ensure product quality through online checks and laboratory testing. The role involves verifying CCPs, microbial analyses, and handling customer complaints with data-driven decisions.

Ideal candidates have a Diploma/Degree in Food Science, 2+ years of relevant experience, and strong skills in Excel and problem-solving. The position is a 5-day work week with potential for senior responsibilities.

Qualifications

• Diploma or degree in Food Science is preferred.
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Responsibilities

• Online Quality Checking (Metal Detector, Cooker, Pasteurizer, Steamer).
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Skills

Problem-solving

Communication

Analytical Skills

Teamwork

Education

Diploma/Degree in Food Science

Tools

Excel

PowerPoint

Word

Access

Job description

Responsibilities:

• Online Quality Checking (Metal Detector, Cooker, Pasteurizer, Steamer)
• Online Finished Product Testing
• Monthly Verification of CCP (Critical Control Point)
• Online Verification Sampling for Microbial Analysis
• Internal Calibration of Weighing Scales
• Verification on goods return
• Handle Customers' Complaint
• Conduct routine physical, chemical, sensory and other analyses accordingly.
• Take appropriate decisions for rework of material based on historical trend and in consultation with seniors
• Raise non-conformation for quality deviations of Raw Material/Finished Goods and follow up with proper closure of corrective and preventive action
• Initiate actions to investigate customer complaint in consultation with relevant team members
• Collect comprehensive evidence/crucial data, provide sound reasoning and propose possible root cause for customer complaints and internal rejection
• Maintain up-to-date quality control programs, policies, process workflows, procedures and work instructions

REQUIREMENTS:

• Diploma / Degree in Food Science preferred
• More than 2 years of relevant experience will be considered for Senior position
• Experienced and passionate in Continuous Improvement
• Exceptional problem-solving skills
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Organizational and Analytical Skills
• Strong ability to work well in a team and independently
• Excellent IT skills, particularly in MS Excel, PowerPoint, Word, Access
• Ability to work with multiple priorities in a fast-paced environment is required.
• 5 Days Work Week + 1 Saturday
• Undertake any other ad-hoc projects/ tasks assigned
• Job Scope, Work Day and Work Hours subject to changes depending on work requirement
• Fresh grads are welcome
• Salary package commensurate with experience