Assistant QA/QC Manager

FOUR LEAVES PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

FOUR LEAVES PTE. LTD. in Singapore seeks a QA/QC Manager to oversee daily operations across production and retail outlets, driving quality and regulatory compliance.

You will lead microbiological/physical testing, manage complaints, and coordinate hygiene and calibration activities to uphold industry standards. The role requires 3–5 years in QA/QC within food sectors, strong analytical skills, and excellent communication.

Qualifications

• Diploma/ Degree in Food Science & Technology or related field.
• 3–5 years of QA/QC experience in food manufacturing/food service/food retail.
• Familiar with food regulatory/hygiene requirements is an advantage.
• Excellent analytical and problem-solving skills.
• Good initiative and effective communication skills.
• Able to manage multiple tasks and adapt to changing situations.

Responsibilities

• Oversee day-to-day operations.
• Plan, organize, coordinate and delegate to ensure smooth operation of the department daily.
• Oversee and update the Quality Management System and SOPs to align with industry standards and regulatory changes.
• Lead on-site inspections to ensure quality, food safety, and operational compliance across production and retail outlets.
• Ensure analysis of food products via microbiological and physical testing, calibrate lab equipment and measurement tools, and conduct internal sensory evaluation.
• Conduct hygiene testing for production personnel.
• Manage customer complaints, investigate root causes and implement corrective actions.
• Report any non-conformance or hygiene violations promptly.
• Coordinate with contractors for routine servicing and ensure work orders comply with contracts.
• Monitor shelf-life, product sampling, and quality testing activities.
• Supervise hygiene checks, product quality assessments and sample retention protocols.
• Develop and continuously improve food safety training materials in line with policies and industry standards.

Skills

QA/QC

Analytical

Problem solving

Communication

Education

Food Science & Tech degree

Tools

HACCP

GMP

Job description

Job Responsibilities

• Oversee day-to-day operations.
• Plan, organize, coordinate and delegate to ensure smooth operation of the department daily.
• Oversee and updates of the Quality Management System and Standard Operating Procedures (SOPs) , ensuring alignment with industry best practices and regulatory changes.
• Lead and conduct daily on-site inspections, ensuring compliance with quality standards, food safety regulations and operational procedures across production and retail outlets.
• Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.
• Conduct hygiene testing for the production personnel.
• Manage customers' complaints, lead investigations to determine the root cause and implement corrective actions to prevent recurrence.
• Responsible for reporting any non-conformance of products/ processes or hygiene violations in a timely manner.
• Promptly follow-up with contractors (chemical/ pest control) during routine servicing to ensure work orders are conducted as per contract.
• Monitor shelf-life, product sampling and quality testing activities.
• Supervise and conduct hygiene checks, product quality assessments and sample retention protocols to ensure adherence to internal and external standards.
• Development and continuous improvement of food safety training materials, ensuring they are relevant, up-to-date and aligned with company policies and industry standards.

Job Requirements

• Diploma/ Degree in Food Science & Technology or related disciplines.
• Min. 3-5 years of work experience in QA/QC related field, preferably from food manufacturing/ food service or food retail.
• Familiar with food regulatory/ hygiene requirements is an advantage.
• Excellent analytical and problem-solving skills.
• Good initiative and effective communication skills.
• Able to manage multiple tasks and easily adapt to changing situation.