Public Relations Officer

CHINA RAILWAY TUNNEL GROUP CO., LTD. (Singapore Branch); Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

CHINA RAILWAY TUNNEL GROUP CO., LTD. (Singapore Branch) is seeking a Public Relations Officer to manage external communications for our construction project in Singapore.

You will engage with stakeholders, respond to inquiries, and keep residents and businesses informed about activities and impacts. The role requires strong written and verbal communication, the ability to handle feedback professionally, and the organization skills to manage multiple tasks while supporting the project team on

Qualifications

• Minimum 2 years of experience as a PRO in construction or infrastructure.
• Strong communication and interpersonal skills.
• Able to handle public feedback professionally.
• Well organized with multitasking ability.

Responsibilities

• Respond to public inquiries and feedback promptly.
• Build and maintain relationships with nearby stakeholders.
• Plan outreach to inform residents, businesses about activities and impacts.
• Monitor feedback and follow up until resolution.
• Prepare monthly reports on feedback and mitigations.
• Keep records of PR activities and communications.
• Distribute notifications and updates per regulatory requirements.
• Conduct site visits to address public concerns.
• Support project team with site coordination and admin tasks.

Skills

Public relations

Stakeholder engagement

Communication

Interpersonal skills

Job description

We are seeking a Public Relations Officer (PRO) to manage external communications and stakeholder engagement for our construction project in Singapore.

Key Responsibilities

• Respond to public inquiries, complaints and feedback in a professional and timely manner.
• Establish and maintain strong relationships with stakeholders in the vicinity of the construction site.
• Plan and execute outreach initiatives to keep residents, businesses and stakeholders informed of construction activities and potential impacts.
• Monitor and follow up on public feedback and complaints until resolution.
• Prepare and submit monthly reports on public feedback, complaints and mitigation actions taken.
• Maintain accurate records of all public relations activities and communications.
• Prepare and distribute advance notifications and project updates in compliance with regulatory requirements.
• Conduct site visits to address public concerns and ensure effective communication.
• Support the project team in coordination of site-related activities and administrative matters.

Requirements

• Minimum 2 years of experience as a PRO in construction or infrastructure projects.
• Strong communication and interpersonal skills.
• Ability to handle public feedback and complaints professionally.
• Well organised and able to manage multiple tasks effectively.
• Familiarity with local community engagement practices will be an advantage.
• Friendly and approachable personality.