Public Relations Officer

STAR BUILDING CONSTRUCTION PTE. LTD.; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

PVH (Tommy Hilfiger/Calvin Klein) in Singapore seeks a Public Relations Coordinator to coordinate PR activities for construction projects, engaging residents and stakeholders to ensure smooth project execution and effective communication.

You will explain retrofit provisions, respond to inquiries, and collaborate with authorities, consultants, and contractors to maintain project momentum and protect the company's reputation through proactive stakeholder engagement.

Qualifications

• Experience in managing public relations for construction projects or similar environments.
• Ability to handle inquiries from residents, consultants, authorities, and contractors.

Responsibilities

• Coordinate PR programs for construction projects to engage residents and stakeholders.
• Explain retrofit provisions and project scopes to residents.
• Respond promptly to inquiries and feedback to resolve issues.
• Mitigate complaints and suggest on-site safety measures.
• Liaise with government departments and contractors to keep project progress smooth.
• Prepare monthly reports and weekly updates for stakeholders.
• Provide administrative support to ensure project workflows.
• Attend meetings and provide logistical support beyond regular hours.

Skills

Public relations

Stakeholder engagement

Communication skills

Education

GCE A-Level

Job description

Roles & Responsibilities

Job Summary: Coordinate and manage public relations activities for construction projects, engaging residents and stakeholders to ensure smooth project execution and effective communication.

Responsibilities

• Plan and coordinate public relations programs for construction projects to engage residents and stakeholders
• Explain and demonstrate the locations and purposes of Enhancement for Active Seniors (EASE) retrofit provisions to residents
• Respond promptly to enquiries and feedback from residents, consultants, and authorities to resolve issues effectively
• Take proactive measures to mitigate complaints arising from construction activities and suggest fall-prevention measures on-site when needed
• Arrange timely execution of works within flats to minimize disruption
• Liaise proactively with statutory boards, government departments (e.g., HDB, PUB, Town Councils), and subcontractors to facilitate smooth project progress
• Manage public requests and complaints, maintain detailed records, and track feedback cases to closure to ensure accountability
• Prepare and deliver monthly project reports and weekly updates to keep stakeholders informed
• Collaborate closely with contractors to address and reduce complaints related to construction activities
• Provide comprehensive administrative support to ensure efficient office and project operations
• Execute administrative duties accurately and timely to support project workflows
• Uphold and enhance the company's reputation through effective stakeholder engagement and maintain positive relations with residents
• Attend construction working committee meetings and provide administrative and logistical support, including meetings scheduled outside normal working hours (9am to 11pm)
• Perform additional administrative tasks and ad-hoc duties as required

Required Competencies and Certifications

Competency in managing public relations issues and handling project queries effectively with residents

Preferred Competencies and Qualifications

GCE 'A' Level qualification with at least 2 years of public relations experience, preferably in the building trade (HIP/BTO/NRP Project)