PSV_SP_Executive / Assistant Manager (Protective Service / Service Planning, RPG

Ministry Of Social And Family Development; Singapore; Presencial; SGD 36.000 - 58.000; Jornada completa

Descripción de la vacante

Ministry Of Social And Family Development (MSF) Singapore seeks an organized administrative professional to support the Protective Service division. You will handle court-related administrative tasks, reports, and minutes, while maintaining knowledge bases and coordinating director-level calendars within PSV.

The role emphasizes strong communication, timeliness, and collaboration with case officers and supervisors to ensure smooth operations and effective protection services.

Formación

• Related working experience with at least 2 years in office administration support.
• Experience providing personal assistant or executive support to senior management would be preferred.
• Good interpersonal skills, organizational skills, and adaptability in fast-paced environment.
• Proficient in using the full suite of Microsoft Office programs.

Responsabilidades

• Provide administrative support on court-related matters.
• Compile and submit reports to the Court and Panel of Advisors ahead of court proceedings.
• Ensure court duty officers file their minutes from court proceedings.
• Follow up with case officers and supervisors on outcomes of family conferences and contested court proceedings.
• Facilitate tracking and data collection of court cases to enable extraction of actionable insights.
• Maintain up-to-date knowledge base and update materials from emails and briefings.
• Coordinate scheduling and calendar management for Directors in PSV and related roles.
• Support communication of updates to staff regarding newly added or updated content.
• Provide additional duties to ensure smooth PSV operations.

Conocimientos

Office administration

Executive support

Interpersonal skills

Organizational skills

Communication skills

Herramientas

Microsoft Office

Descripción del empleo

What the role is:

You will be part of the Rehabilitation and Protection Group (RPG) that undertakes the statutory functions in the rehabilitation of adult and youth offenders, and the protection of children, families and vulnerable adults (VAs). Guided by our mission to prevent harm, protect and rehabilitate individuals, and strengthen families at risk, RPG strives toward its vision of transformed lives and safe, thriving families.At RPG, you will find a dynamic and supportive environment dedicated to your professional growth in rehabilitation and protection work, while being part of the broader MSF community that invests in career development. You will have access to comprehensive training to build essential capabilities and deepen your expertise, ensuring you are equipped to make a meaningful impact.Whether you are exploring different career paths within RPG or the wider MSF network, you will receive the resources and support needed to reach your full potential. With carefully curated programs and initiatives, we invest in your development so you can thrive in a fulfilling and impactful career.

Description of Division:

As part of the RPG family, the Protective Service (PSV) is committed to safeguarding individuals vulnerable to abuse, neglect, or exploitation. This includes children, vulnerable adults, and families affected by domestic violence through statutory interventions and supportive services that ensure timely, coordinated protection. PSV also drives evidence-based practice, strengthens partner collaboration, and advances trauma-informed approaches to enhance the safety and well-being of those at risk or affected by serious harm.

What you will be working on:

Responsibilities:

• Provide administrative support on court-related matters
  • a. Compile and submit reports to the Court and Panel of Advisors ahead of court proceedings.
  • b. Ensure court duty officers file their minutes from court proceedings.
  • c. Follow up with case officers and supervisors on the outcome of family conferences and contested court proceedings.
  • d. Facilitate tracking and data collection of court cases to enable the extraction of actionable insights.
• Maintain an up-to-date and well-organized knowledge base
  • a. Regularly update the knowledge base with new information from emails and briefings, remove outdated materials and organize content for easy access and retrieval.
  • b. Provide administrative support for the development and review of quality procedures and standard operating procedures.
  • c. Communicate updates to staff regarding newly added/updated content and proactively reinforce awareness of key reference materials.
• Oversee the scheduling and calendar management of Directors in PSV (specifically Director/PSV, Director/PCD and Director/Ops)
  • a. Proactively manage internal and external meetings for the 3 Directors, including scheduling of appointments, events and calendar updates.
  • b. Coordinate and respond on behalf of the Directors for various matters (e.g. clearances, apologies, meeting follow-ups etc).
  • c. Support and assist in scheduling division-level engagement activities (e.g. team chats with Director, appraisal check-ins etc).
• Provide administrative support and undertake any additional related duties assigned by your supervisor to ensure smooth operations in PSV.

You can look forward to: The role offers a dynamic and fulfilling experience, blending hands-on support with strong people skills as you manage schedules, coordinate meetings, and handle administrative tasks. It helps you build valuable skills in time management, problem-solving, and communication, while keeping things running smoothly and bringing purpose through helping others stay organized and on track.

What we are looking for:

Requirements:

• Related working experience with at least 2 years in office administration support
• Prior experience providing personal assistant or executive support to senior management would be preferred
• Good interpersonal skills
• Good organizational skills and adaptable in a fast-paced environment
• Good oral and written communication skills
• Proficient in using the full suite of Microsoft office programs

About Ministry Of Social And Family Development

Join Us at MSF for a Meaningful, People-Centric Career!At MSF, our mission is to nurture and build resilient individuals, strong families, and a caring society. We offer meaningful and impactful people-centric careers in the design and delivery of policies, services and programmes. We are an all-inclusive and family friendly workplace where career growth is prioritised through a comprehensive suite of development opportunities to help our officers succeed today as well as be future-ready. We do this through various formal and informal learning and development programmes for officers to build different competencies and gain diverse work experiences within MSF, the Public as well as the Social Service Sectors.