Manager/Senior Manager (RPR Policy), RSM/RPR

Ministry Of Social And Family Development; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

Ministry Of Social And Family Development in Singapore is seeking a Manager/Senior Manager for the Rehabilitation, Protection and Residential Care Division to shape policy direction and oversee strategy and communications across related portfolios.

You will design data-driven policies, analyze trends, and collaborate with Social Service Agencies, research teams and government partners to deliver effective residential support, protection and rehabilitation for vulnerable groups.

Qualifications

• Strong ability to engage in systems thinking and data-driven analyses.
• Excellent written and verbal communication.
• Strong tertiary qualifications in any field.
• Two+ years of relevant policy or data-analysis experience would be an advantage.

Responsibilities

• Shaping medium- to long-term policy direction and strategy across portfolios.
• Designing data-driven policy analyses using qualitative and quantitative methods.
• Forging partnerships with stakeholders to support policy development and implementation.

Skills

Systems thinking

Data-driven analysis

Communication skills

Policy analysis

Team collaboration

Education

Strong tertiary qualifications in any field

Job description

What the role is:

The Rehabilitation, Protection and Residential Care (RPR) Division is part of the Rehabilitation and Social Mobility Policy Directorate of the Ministry of Social and Family Development (MSF). RPR develops and reviews policies, strategies and legislation to strengthen the protection, rehabilitation and support of vulnerable populations, including domestic violence survivors, children and adults in need of care and protection, rough sleepers, homeless individuals and families, low-income and vulnerable seniors, and destitute persons. Through evidence-based policymaking, community engagement and collaboration with Government agencies and sector partners, the Division addresses emerging risks, improves service responses and supports better outcomes for those in need. RPR is also the Secretariat for the Inter-Ministry Committee which monitors and implements Singapore’s obligations as a State Party to the United Nations Convention on the Rights of the Child. Our goal is to create a society with opportunities for all to succeed.

What you will be working on:

• Shaping our medium- to long-term policies: You will be an integral part of the team shaping the Ministry’s medium- to long-term policy direction for preventing and addressing domestic violence, supporting individuals and families experiencing homelessness, and meeting the needs of those requiring residential care. This will involve integrating information from various sources to understand emerging risks and needs, undertaking gap analyses across legislation, policy and service delivery, and exercising sound judgement on the appropriate policy and implementation responses. You will also oversee strategy and communications-related matters across these portfolios.
• Designing data-driven policy: You will analyse emerging trends, review local and international research, conduct quantitative and qualitative analyses, and engage community partners and frontline agencies to understand the needs and experiences of the populations served. You will draw on different sources of evidence to formulate and review policies, identify service gaps, and assess whether policies and interventions are achieving their intended outcomes.
• Forging partnerships with stakeholders: You will work closely with internal and external stakeholders to understand clients’ needs, assess the suitability of proposed solutions, and support effective policy development and implementation. This entails building strong relationships with Social Service Agencies, research teams, Government agencies and other sector partners. You may also lead inter-agency workgroups, conduct consultations with stakeholder groups and engage members of the public on matters relating to these portfolios. As a Manager/Senior Manager of the Rehabilitation, Protection and Residential Care Division, your role requires strategic thinking and strong analytical, research, and strong communication skills. You will contribute to the development and oversight of policies that enhance residential support, protection and rehabilitation for vulnerable groups in society. If you are keen to develop policies that improve outcomes for vulnerable individuals and families, this could be the role for you.

What we are looking for:

Functional/Technical Competencies:

• Strong ability to engage in systems thinking and deep critical thinking, and conduct data-driven analyses
• Communicates effectively, both verbally and in writing
• Strong tertiary qualifications in any field
• At least two years of relevant work experience in policy or operational policy formulation and/or data analysis would be an advantage; experience in social policy or service delivery would be an advantage

Behavioural Competencies:

• Team player
• Driven, resourceful and open to learning
• Able to lead projects independently and engage internal and external stakeholders at different levels
• Able to manage tight timelines and deliver outcomes in a fast-paced working environment.

About Ministry Of Social And Family Development

Join Us at MSF for a Meaningful, People-Centric Career!At MSF, our mission is to nurture and build resilient individuals, strong families, and a caring society. We offer meaningful and impactful people-centric careers in the design and delivery of policies, services and programmes. We are an all-inclusive and family friendly workplace where career growth is prioritised through a comprehensive suite of development opportunities to help our officers succeed today as well as be future-ready. We do this through various formal and informal learning and development programmes for officers to build different competencies and gain diverse work experiences within MSF, the Public as well as the Social Service Sectors.