Property Operations & Vendor Management
- Lead the in-house security and cleaning team.
- Managed outsourced building services providers and establish service level agreements (SLAs), performance metrics and KPI scorecards.
- Conduct regular performance reviews and ensure contractors deliver value and quality services.
- Lead tender exercises, contract negotiations and procurement activities.
- Drive continuous improvement and productivity initiatives across all service providers.
- Develop and implement operational policies, SOPs and governance frameworks.
- Conduct regular inspections and audits to ensure building presentation, cleanliness, safety and service delivery standards are met.
Financial Management & Cost Control
- Prepare and manage annual operating budgets and forecasts.
- Monitor operating expenses and identify opportunities for cost optimization and efficiency improvements.
- Review monthly financial reports, variance analysis and expenditure tracking.
- Evaluate business cases, quotations and procurement proposals to ensure cost effectiveness.
- Support management in preparing financial reports and presentations.
Compliance, Risk & Safety
- Ensure compliance with all statutory requirements, regulatory standards and company policies.
- Manage incidents, investigations and risk mitigation measures.
- Maintain records, certifications and regulatory reporting requirements.
Team Leadership
- Recruit, build and lead the in-house security and cleaning team.
- Establish a high-performance culture focused on accountability, service excellence and continuous improvement.
- Coach and develop team members to ensure operational effectiveness.
Job Requirements
- Diploma in Property Management, Real Estate, Building Management, Facilities Management, Engineering, Business or related disciplines
- At least 3 years of relevant experience in commercial property management.