Project Manager (AI)

National Trades Union Congress (NTUC); Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading labor organization in Singapore is seeking a Principal/Senior Consultant for AI Project Management. This role involves shaping AI strategies, delivering high-impact projects, and coordinating with various stakeholders. The ideal candidate should possess 3-5 years of experience in AI/ML, have a solid technical background in platforms like Microsoft Copilot Studio, and exhibit strong project management skills. This position offers an opportunity to make a significant impact in a dynamic environment focused on workers' rights.

Qualifications

• 3 to 5 years in AI/ML consulting, project management, product development, or innovation roles.
• Proven track record of delivering AI/ML projects in enterprise or consulting environments.
• Familiarity with prompt engineering, multi-agent systems, and LLM fine-tuning.

Responsibilities

• Translate NTUC’s AI vision into a sequenced roadmap.
• Own project scope, timelines, resources, and quality.
• Manage expectations across senior leadership and unions.

Skills

Project management skills

Communication of complex AI concepts

Knowledge of LLMs and orchestration tools

Education

Bachelor’s in computer science, Engineering, Data/Analytics, Information Systems

Tools

Microsoft Copilot Studio

Google’s Agent Builder

AWS Qspace

Job description

Who we are.

Pioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.

Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.

Because Every Worker Matters.

The Role

Principal/ Senior Consultant (AI)

We are seeking a strategic and technically skilled AI Project Manager to join NTUC’s Transformation Office. As an AI Project Manager, you will be responsible for shaping AI strategies, leading AI engagements, and delivering high-impact AI projects from concept to execution. You will bring deep knowledge in generative and agentic AI, with hands‑on experience using platforms such as Microsoft Copilot Studio, Google’s Agent Builder, and AWS Qspace.

Key Responsibilities

• Program Strategy & Roadmap — Translate NTUC’s AI vision into a sequenced roadmap and backlog; define success metrics and benefits‑realisation plans.

• Project Planning & Delivery — Own scope, timelines, resources, and quality; develop charters, WBS, schedules; run Agile ceremonies and maintain delivery cadences.

• Stakeholder & Change Management — Build and execute communication, training, and adoption plans; manage expectations across senior leadership, unions, and operating units.

• Governance, Risk & Compliance — Establish PMO standards, RAID logs, and controls; ensure data privacy, model risk, AI ethics, and regulatory compliance (e.g., PDPA).

• Budgeting & Vendor Management — Forecast and track budgets; lead procurement, SOWs, contracts; manage vendors against KPIs/SLAs.

• Technical Coordination (Oversight) — Coordinate with architects and engineers on solution design and platform enablement (e.g., Microsoft Copilot Studio, Vertex AI Agents, AWS Bedrock/Q).

• Performance & Benefits Tracking — Define baselines; track outcomes (productivity, cost, experience); prepare executive dashboards and post‑implementation reviews.

• Delivery Documentation & Reporting — Maintain project repositories, status reports, decision logs, and change requests; run steering committees and checkpoint reviews.

Requirements

Experience

• 3 to 5 years in AI/ML consulting, project management, product development, or innovation roles.

• Proven track record of delivering AI/ML projects in enterprise or consulting environments.

• Experience working with one or more enterprise‑grade agentic and generative AI platforms, including:

  • Microsoft Copilot Studio

  • Google’s Agent Builder or Vertex AI Agents

  • AWS Qspace and Bedrock

• Familiarity with prompt engineering, multi‑agent systems, knowledge graphs, and LLM fine‑tuning.

Skills

• Working knowledge of LLMs, RAG pipelines, vector databases, and orchestration tools.

• Ability to communicate complex AI concepts to technical and non‑technical stakeholders.

• Project management certifications (e.g., PMP, Scrum Master) are a plus.

• Cloud certifications (e.g., AWS, Azure, Google Cloud) are advantageous.

• Bachelor’s in computer science, Engineering, Data/Analytics, Information Systems or equivalent practical experience.

Ideal Candidate Traits

• Strategic innovator with a pragmatic delivery mindset.

• Entrepreneurial, proactive, and highly collaborative.

• Comfortable in fast‑paced, ambiguous environments.

• Passionate about AI ethics, safety, and human‑centered design.