Project Manager

quess selection & services pte. ltd.; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

quess selection & services pte. ltd. is seeking a strong, analytical Project Manager to lead end-to-end ECM/DMS implementations.

You will oversee project planning, stakeholder engagement, vendor coordination, data migration, testing, deployment, and post-go-live stabilisation. The ideal candidate has 5+ years in IT project management, experience with ECM/DMS, and a track record of delivering multiple large projects. PMP/PRINCE2 or similar certifications are advantageous.

Qualifications

• Bachelor's degree in Information Technology, Information Systems, Computer Science or a related discipline.
• 5+ years of experience in IT project management, digital transformation, or technology implementation projects.
• Experience in ECM/DMS or related content management projects is highly preferred.
• Proven track record delivering at least 3 major projects end-to-end.
• Strong stakeholder management and communication skills.

Responsibilities

• Lead end-to-end delivery of ECM/DMS implementations across project lifecycle.
• Develop and maintain detailed project plans, schedules, milestones, dependencies, and resource allocations.
• Engage with business stakeholders to gather, validate, prioritise, and document requirements.
• Coordinate with IT teams and vendors on solution design, configurations, integrations, and data migration.
• Manage data migration activities including mapping, validation, reconciliation and issue resolution.
• Plan and oversee UAT, defect tracking, and go-live readiness.
• Coordinate go-live, deployment, and post-go-live stabilisation activities.
• Drive user adoption with training, communications, and onboarding materials.
• Proactively manage risks, issues, assumptions, dependencies, and scope changes.
• Monitor vendor performance, SLAs, and contract obligations.
• Prepare and present project status reports and RAID logs to sponsors and stakeholders.
• Facilitate governance meetings, steering committees, and stakeholder reviews.
• Ensure governance, information security, data protection, and regulatory compliance.

Skills

Stakeholder management

Communication skills

Analytical

Problem solving

Education

Bachelor's degree in Information Technology/Information Systems/Computer Science

PM certification (PMP or equivalent)

Job description

Job Overview

We are looking for a strong, analytical, and self-driven Project Manager to lead the end-to-end delivery of an Enterprise Content Management (ECM) / Document Management System (DMS) project.

The successful candidate will be responsible for project planning, stakeholder management, vendor coordination, data migration, testing, deployment, and post-go-live stabilisation. You will work closely with business stakeholders, IT teams, vendors, and end users to ensure successful delivery within scope, timeline, budget, and quality expectations.

Key Responsibilities

• Lead the full project lifecycle for ECM implementation, from initiation and planning through execution, testing, deployment, go-live, and post-production stabilisation.
• Develop and maintain detailed project plans, schedules, milestones, dependencies, and resource allocation.
• Engage with business stakeholders to gather, validate, prioritise, and document requirements aligned with project objectives.
• Collaborate with IT teams and vendors on solution design, system configuration, integrations, and data migration.
• Lead and coordinate data migration activities, including content assessment, data mapping, migration planning, validation, reconciliation, and issue resolution.
• Plan and oversee User Acceptance Testing (UAT), including test planning, execution support, defect tracking, and closure.
• Coordinate go-live and deployment activities, ensuring all technical, business, operational, and support readiness criteria are met.
• Drive user adoption and readiness activities, including training, communications, onboarding materials, and business engagement.
• Proactively manage project risks, issues, assumptions, dependencies, scope changes, and delivery milestones.
• Manage vendor performance and deliverables, ensuring compliance with contractual obligations, SLAs, technical specifications, and business requirements.
• Prepare and present structured project status reports, dashboards, RAID logs, and progress updates to project sponsors, senior management, and key stakeholders.
• Facilitate project governance meetings, steering committees, workshops, and stakeholder reviews.
• Ensure ECM solutions comply with organizational governance, information security, data protection, compliance, and regulatory requirements.
• Manage project budgets, resources, timelines, and delivery priorities to ensure successful project outcomes.

Requirements

• Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related discipline.
• Minimum 5+ years of experience in IT project management, digital transformation, or technology implementation projects.
• Experience in Enterprise Content Management (ECM), Document Management Systems (DMS), workflow, or digital transformation projects is highly preferred.
• Proven track record of successfully delivering at least 3 major projects end-to-end.
• Strong experience managing the complete project lifecycle, including planning, requirements, implementation, testing, migration, deployment, and post-go-live support.
• Strong stakeholder management and communication skills, with the ability to influence decisions and manage expectations across business and technology teams.
• Proven vendor management experience, including SLA monitoring, deliverable management, contract coordination, and escalation management.
• Strong capabilities in project planning, budget management, risk management, issue management, and change control.
• Experience managing data migration and reconciliation activities.
• Strong understanding of UAT, defect management, release management, and go-live readiness.
• Analytical and structured approach with strong problem-solving and decision‑making skills.
• Excellent communication, presentation, negotiation, and facilitation skills.
• Experience working in a governed enterprise environment with security, compliance, and regulatory requirements.
• PMP, PRINCE2, Scrum Master, or other recognized project management certification will be an advantage.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers to offer job security through job‑matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation‑wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA