Programmes And Admin Officer (SYC)

CGP Solutions; Singapore; On-site; SGD 28,000 - 34,000; Part time

Benefits offered by this job

Comprehensive insurance coverage

Issued e-Medical Card after 3 months

Tele-consult available after 3 months

Job summary

Cornerstone Global Partners is seeking a Programme and Admin Officer (SYC) on a temporary basis to support programme registrations, referrals, and related service initiatives in Central Singapore. You will review online registrations, coordinate with external providers, and handle enquiries via multiple channels to ensure timely service delivery.

The role requires a Diploma and proficiency in MS Office, with strong organisational skills and a commitment to protecting confidential information

Qualifications

• Diploma in any discipline with relevant experience in project management related to systems development.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and ability to work with multiple IT systems.
• Organised with good time management skills.
• Ability to handle sensitive information with confidentiality.
• Passionate about serving the community.

Responsibilities

• Provide administrative support for programme registrations, referrals, and related service initiatives.
• Review, verify, and process online registrations and applications received through the organisation’s online portal, including following up on incomplete submissions.
• Coordinate with external service providers and stakeholders on enquiries, requests, case updates, appointment arrangements, and other administrative matters.
• Respond to enquiries from members of the public via email, phone, or other communication channels, providing timely and accurate information.
• Perform data entry, maintain accurate records, and monitor case progress to ensure service standards and timelines are met.
• Prepare reports, update spreadsheets, and maintain documentation to support programme operations.
• Liaise with internal and external stakeholders to facilitate the smooth administration of programmes and services.
• Assist in coordinating programme activities, events, and engagement initiatives as required.
• Provide administrative and operational support to the team on ad hoc projects and assignments.
• Support frontline customer service operations when required, including attending to visitors, managing enquiries, and directing clients to the appropriate services.
• Carry out other administrative duties and responsibilities as assigned by the reporting manager.

Skills

MS Office proficiency

Time management

Confidentiality

Community service mindset

Education

Diploma in any discipline

Tools

MS Office Suite

Job description

Programmes and Admin Officer (SYC)

Job Type: Temp

Location: Central 179369 - Singapore

Company Background

Our Client is responsible for fostering a caring, cohesive, and vibrant society through the development of culture, community, and youth initiatives. Committed to strengthening social cohesion and national identity, our Client oversees policies and programmes that support the arts, heritage, sports, volunteerism, philanthropy, and youth development. Working closely with community partners, government agencies, and stakeholders, our Client strives to empower individuals, strengthen communities, and enrich the lives of Singaporeans.

Salaries & Benefits

• Up to $2,760.00 per month
• Comprehensive insurance coverage
• Issued e-Medical Card upon 3 months of service
• Tele-consult available upon 3 months of service

Roles & Responsibilities

• Provide administrative support for programme registrations, referrals, and related service initiatives.
• Review, verify, and process online registrations and applications received through the organisation’s online portal, including following up on incomplete submissions.
• Coordinate with external service providers and stakeholders on enquiries, requests, case updates, appointment arrangements, and other administrative matters.
• Respond to enquiries from members of the public via email, phone, or other communication channels, providing timely and accurate information.
• Perform data entry, maintain accurate records, and monitor case progress to ensure service standards and timelines are met.
• Prepare reports, update spreadsheets, and maintain documentation to support programme operations.
• Liaise with internal and external stakeholders to facilitate the smooth administration of programmes and services.
• Assist in coordinating programme activities, events, and engagement initiatives as required.
• Provide administrative and operational support to the team on ad hoc projects and assignments.
• Support frontline customer service operations when required, including attending to visitors, managing enquiries, and directing clients to the appropriate services.
• Carry out other administrative duties and responsibilities as assigned by the reporting manager.

Key Requirements

• Diploma in any discipline with relevant experience in project management related to systems development.
• Proficient in Microsoft Office Suite (Word, Excel, Powerpoint) and ability to work with multiple IT systems.
• Organised with good time management skills.
• Ability to handle sensitive information with confidentiality.
• Passionate about service the community.

Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.