Programme Executive (Homecare / Community Nursing)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a Programme Associate to support planning, implementation, and evaluation of wellbeing programmes for seniors in the community care sector. You will coordinate logistics, engage clients and caregivers, and work with internal teams, partners, volunteers, and therapists to ensure smooth programme delivery.

You will assist with preparing materials, progress reports, and stakeholder updates, collecting feedback, and contributing to continuous service improvement

Qualifications

• Diploma or degree in healthcare, gerontology, social work, psychology, public health, business or related fields.
• At least 2 years of relevant healthcare or community care experience.

Responsibilities

• Programme Planning and Delivery: assist planning, coordination, implementation and evaluation of programmes for seniors and caregivers.
• Client Care and Engagement: engage seniors, caregivers, volunteers and partners; manage enquiries and enrolments.
• Programme Evaluation and Service Improvement: collect and analyse programme data; support pilot programmes and service improvement.
• Ground Operations and Stakeholder Engagement: observe operations, maintain partnerships, coordinate meetings and ensure effective communication.

Education

Healthcare degree

Job description

Working Hours: Mon - Fri Office Hours

Job Description

You will support the planning, implementation, and evaluation of programmes and initiatives that promote the well-being and engagement of seniors within the community care sector. You will work closely with internal teams, community partners, volunteers, clients, and caregivers to support programme operations, stakeholder engagement, service improvement initiatives, and pilot programmes..

Job Scope:

Programme Planning and Delivery

• Support the planning, coordination, implementation, and evaluation of programmes and activities for seniors and caregivers.
• Coordinate programme logistics, scheduling, resource preparation, procurement, and operational requirements to ensure smooth programme delivery.
• Work closely with internal stakeholders to support the effective implementation of programmes, services, and pilot initiatives.
• Assist in preparing programme materials, presentations, reports, documentation, and progress updates.

Client Care and Engagement

• Engage seniors, caregivers, volunteers, and community partners to support programme participation and meaningful engagement.
• Administer assessments to clients and caregivers, and perform data collection and data entry activities.
• Provide timely updates to family members and next-of-kin regarding clients' engagement, progress, and participation in programmes.
• Gather feedback from clients, caregivers, volunteers, and stakeholders to better understand their needs and experiences.
• Provide support to clients, caregivers, partners, and stakeholders, including handling enquiries, enrolment, service coordination, and feedback management.

Programme Evaluation and Service Improvement

• Collect, collate, and analyse programme participation data, attendance trends, client outcomes, and stakeholder feedback to support programme evaluation and service improvement.
• Monitor programme indicators and support evaluation activities to assess programme effectiveness and impact.
• Support continuous quality improvement initiatives through operational observations, stakeholder engagement, and programme feedback.
• Support the implementation and evaluation of pilot programmes and service improvement initiatives.

Ground Operations and Stakeholder Engagement

• Conduct ground observations at programme sites and service locations to better understand programme operations, client experiences, and service delivery processes.
• Observe programme operations and client interactions to identify areas for improvement and opportunities to enhance service quality.
• Support the development and maintenance of partnerships with community organisations, healthcare providers, educational institutions, corporate partners, volunteers, and other stakeholders.
• Coordinate stakeholder engagement activities, meetings, outreach, networking, and collaborative initiatives.
• Ensure timely and effective communication between internal and external stakeholders, including therapists, exercise trainers, activity facilitators, volunteers, vendors, and programme teams.
• Support care coordination and follow-up activities to ensure clients and caregivers receive timely support and appropriate linkage to services and resources.

Requirements :

• Min Diploma or Degree in Healthcare, Gerontology, Social Work, Psychology, Public Health, Business, or related fields.
• At least 2 years of relevant experience in the healthcare or community care sector will be an advantage.