Programme Executive (2 years contract)

NTUC Health Co-operative Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

NTUC Health Co-operative Limited is seeking a Programme Executive for its Fun with Friends Programme to deliver person-centred care for seniors, including those with dementia. You will run multi-modality group activities, monitor health status, and support families with updates and coordination.

You will work with a team to train community care associates and ensure smooth programme operations in a collaborative environment.

Qualifications

• Diploma in social service or related field.
• 2) Experience in eldercare or therapy-related areas is a plus.
• 3) Ability to communicate with dementia patients and caregivers.

Responsibilities

• Plan and facilitate multi-modality group activities for persons with dementia.
• Manage clients with varying mental and physical conditions and monitor health status.
• Assist in client care including transfers, toileting and mobility.
• Administer assessments to clients and caregivers, and perform data collection.
• Provide updates to family/NOK on engagement and progress.
• Support training for community care associates and supervise volunteers.

Skills

Group facilitation

Empathy

Interpersonal skills

Problem-solving

English & Mandarin

Education

Diploma in social service or related discipline

Tools

Google Suite

MS Office

Job description

About Us

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

Job Description

At NTUC Health, we believe in empowering seniors to stay physically strong and engaged, helping them live with passion and purpose. We support both active seniors and those who are frail, offering activities to maintain their independence and functional abilities so that they can enjoy more healthy years. If you are passionate about helping seniors live well and age well, join us!

As a Programme Executive for our Fun with Friends Programme, you are a dedicated care team that delivers a person-centred care model for our seniors, including persons with dementia. We aim to promote seniors; independence and maintain their cognitive and physical functions through multi-modality group programmes, ensuring they lead fulfilling lives.

With support and training from our team of professionals, you will continue to grow in your role. We are here to help you grow in your career and achieve your full potential in a nurturing and collaborative environment.

You will need to:

• Plan and facilitate various multi-modality group activities for persons with dementia; including exercise sessions, meal preparation groups, cognitive games, music and art-related activities
• Manage clients with different mental, and physical conditions and behaviour of concerns relating to dementia and assist in the monitoring of client's health status
• Assist in client's care including providing necessary assistance for transfers, toileting and functional mobility
• Administer assessment to clients and caregivers, perform data collection and entry
• Provide timely updates to family/NOK of clients engagement and progress in the programme
• Provide customer support to customers, partners and other external stakeholders, which includes but not limited to enquiries, enrolment, service coordination and feedback
• Support and conduct training for community care associates and volunteers and assist in supervising community care associates in ensuring the smooth running of the programme
• Administrative tasks such as managing client's database, assisting with procurement-related matters, transport claims, monitoring and tracking budgeting and expense records, and planning staff coverage and roster
• Provide basic housekeeping of the programme premise
• Ensure timely and effective communication between internal and external stakeholders (e.g. therapist, exercise trainers and activities facilitators, programme team, volunteers and vendors) in designing and running collaborative programmes
• Prepare timely reports to the management and funders of the programme and assist with internal and external audits to ensure the programme meets the service model requirement
• Assist in outreach and networking events to promote the program, generate new interest and recruit new client

Job Description (Continued)

Qualification

• Candidates who possess a Diploma in social service or a related discipline
• Candidates who possess working experience in eldercare, health care, and therapy-related areas possess an added advantage

Other Information

You should:

• Be skilled in facilitating group sessions and programme
• Be empathetic and form positive relationships with persons with dementia and caregivers
• Thrive in a collaborative and dynamic environment
• Demonstrate strong interpersonal and problem-solving skills
• Be proficient in English and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients. The ability to converse in dialects will be an added advantage.
• Be proficient in Google Suite Applications/MS Office

Working hours:

• Five-day work week 8am-5.30 pm, timing may vary according to programme needs