Programme Associate(2 year contract)

People Profilers Pte Ltd; Singapore; On-site; SGD 20,000 - 35,000; Full time

Job summary

People Profilers Pte Ltd is hiring a Care Navigator to support the Care Guides Programme in Singapore. The role involves outreach, screening caregivers, facilitating matching, onboarding, and ongoing coordination with caregivers and Care Guides to ensure smooth operations.

You will manage digital touchpoints, handle scheduling and record-keeping, assist with training sessions, and work closely with the Senior Medical Social Worker. A Diploma in Social Work or related field is required.

Qualifications

• Diploma in Social Work, Counselling, Gerontology or related field.
• 1–3 years in social service, community work, or healthcare.
• Excellent interpersonal and communication skills for engaging caregivers.
• Organised and detail-oriented with strong administrative ability.
• Interest in caregiver support and community-based services.

Responsibilities

• Support outreach, engagement, and publicity for Care Guides.
• Conduct initial contact, screening and needs assessment of caregivers.
• Coordinate matching and onboarding between Care Guides and caregivers.
• Provide ongoing coordination and follow-ups with caregivers and Care Guides.
• Assist in managing programme touchpoints on digital platforms and inquiries.
• Provide administrative support including scheduling, data entry, and records.
• Support data tracking, monitoring and reporting of activities.
• Organise training sessions and engagement activities for Care Guides and caregivers.
• Work with Senior Medical Social Worker to ensure coordinated care.
• Assist in caregiver follow-ups and home visits under supervision.
• Participate in supervision, training and team meetings.
• Perform other duties as assigned.

Skills

Interpersonal communication

Organisational skills

Caregiver support

Coordination

Team collaboration

Education

Diploma in Social Work or related

Job description

• Job Description

  • Support outreach, engagement, and publicity efforts to raise awareness and increase uptake of the Care Guides Programme and caregiver-related services.

  • Conduct initial contact, screening, and basic needs assessment of caregivers and potential Care Guides.

  • Coordinate and facilitate the matching, buddying, and onboarding process between Care Guides and caregivers.

  • Provide ongoing coordination and basic support to caregivers and Care Guides, including check-ins, follow-ups, and escalation of issues where required.

  • Assist in managing programme touchpoints on digital platforms (e.g., online forum, sign-ups), including responding to enquiries and supporting user engagement.

  • Provide administrative and operational support for the programme, including scheduling, data entry, documentation, and maintenance of records.

  • Support data tracking, monitoring, and reporting of programme activities and outcomes.

  • Assist in organising training sessions, meetings, and engagement activities for Care Guides and caregivers, including logistics and administrative support.

  • Work closely with the Senior Medical Social Worker and multi-disciplinary team to ensure smooth programme operations and coordinated care.

  • Provide support in caregiver follow-ups and home visits where required, under supervision.

  • Participate in supervision, training, and team meetings for professional development.

  • Perform any other related duties as assigned by the reporting officer.

  Qualifications

  • Minimum Diploma in Social Work, Counselling, Gerontology or related social science fields

  • Preferably 1-3 years of relevant experience in social service, community work, or healthcare settings.

  • Possess good interpersonal and communication skills; with ability to engage caregivers and volunteers from diverse backgrounds

  • Organised and detail-oriented, with ability to manage administrative and coordination tasks effectively.

  • Passionate in caregiver support and community-based services.Monday to Thursday: 8am to 5.30pm and Friday: 7.30am to 5pm

  • SGD 1,820 to SGD 3100

Job ID: L59X7V5R

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

• EA Licence Number: 02C4944

• EA Registration Number: R1108448

• EA Personnel: Tan Lili Gesse